Staff IT Analyst III - GRC

Western Alliance Bank • Phoenix, AZ

4d • Onsite

About The Position

As a Staff IT Analyst III, you'll lead the review of current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit, or can accelerate, the business and technology strategy, and develop options or approaches to improve business outcomes. You'll lead work to develop and review artifacts that accurately describe current state processes, practices, and/or metrics the determine root causes for constraints in the process. You'll also actively identify alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics. As the Staff IT Analyst III, you'll identify and facilitate discussions with IT, Product, and Business subject matter experts to better understand the problem statement and/or opportunity, capture relevant insights. You'll also review any findings or artifacts produced to validate the right problem or opportunity is being assessed. Additionally, you’ll identify, socialize, and obtain approval for, as well as the upkeep of, KRIs, KPIs, and Operational Metrics.
In this role, you will serve as a QA analyst supporting and optimizing end-to-end Governance, Risk, and Compliance (GRC) processes, partnering closely with Business Stakeholders and Technology teams to drive operational efficiency, strengthen controls, enhance reporting, and enable continuous compliance and process improvement across key GRC solutions.
Lead large complex projects with the expectation of ensuring the business outcomes are achieved. Work to gain a full understanding of how your work connects to the defined project objectives in addition to helping define the work breakdown structure for any activities. Set & meet deadlines for that work, lead discussions with stakeholders and the subject matter experts to gather requirements and review artifacts while working to resolve any issues that impede progress.
Develop list of critical documentation and artifacts to meet project objectives while also completing the development of high-quality deliverables through effectively communicating learnings, findings, impacts, and next steps with subject matter experts.
Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools within a specific domain or functional area on the processes, data analysis, and IT governance.
Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.
Partner with Risk, Compliance, Audit, and business stakeholders to gather, analyze, and document requirements for key GRC solutions, while ensuring comprehensive QA coverage and validation of business scenarios.
Analyze and support end-to-end GRC processes (including Control Testing, RCI, EXAM, RCSA, and foundational elements), with a strong focus on quality assurance, test case design, regression validation, and continuous improvement of testing frameworks to ensure compliance and platform stability.
Document current-state and future-state workflows, process maps, and business requirements while identifying inefficiencies, control gaps, and automation opportunities.
Develop business requirements documents, functional specifications, user stories, and acceptance criteria to support system and process enhancements.

Requirements

• 7+ years of related experience.
• Bachelor's degree in related field required.
• Strong knowledge of GRC processes with a focus on quality assurance, validation, and compliance-driven workflows.
• Experience in business analysis and requirements gathering, coupled with expertise in test scenario design, QA validation, regression testing, and documenting functional requirements, user stories, and test cases to ensure end-to-end solution quality in GRC platforms.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
• Advanced in process and data analysis within a specific domain or functional area utilizing demonstrated critical thinking skills.
• Advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain.
• Advanced speaking and writing communication skills.

Nice To Haves

• Intermediate knowledge of general Financial Services or Banking is preferred.

Responsibilities

• Lead the review of current processes and metrics that support operational effectiveness.
• Identify constraints or opportunities that inhibit, or can accelerate, the business and technology strategy.
• Develop options or approaches to improve business outcomes.
• Lead work to develop and review artifacts that accurately describe current state processes, practices, and/or metrics.
• Determine root causes for constraints in the process.
• Actively identify alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics.
• Identify and facilitate discussions with IT, Product, and Business subject matter experts to better understand the problem statement and/or opportunity, capture relevant insights.
• Review any findings or artifacts produced to validate the right problem or opportunity is being assessed.
• Identify, socialize, and obtain approval for, as well as the upkeep of, KRIs, KPIs, and Operational Metrics.
• Serve as a QA analyst supporting and optimizing end-to-end Governance, Risk, and Compliance (GRC) processes.
• Partner closely with Business Stakeholders and Technology teams to drive operational efficiency, strengthen controls, enhance reporting, and enable continuous compliance and process improvement across key GRC solutions.
• Lead large complex projects with the expectation of ensuring the business outcomes are achieved.
• Work to gain a full understanding of how your work connects to the defined project objectives.
• Help define the work breakdown structure for any activities.
• Set & meet deadlines for that work.
• Lead discussions with stakeholders and the subject matter experts to gather requirements and review artifacts.
• Work to resolve any issues that impede progress.
• Develop list of critical documentation and artifacts to meet project objectives.
• Complete the development of high-quality deliverables through effectively communicating learnings, findings, impacts, and next steps with subject matter experts.
• Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools within a specific domain or functional area on the processes, data analysis, and IT governance.
• Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.
• Partner with Risk, Compliance, Audit, and business stakeholders to gather, analyze, and document requirements for key GRC solutions.
• Ensure comprehensive QA coverage and validation of business scenarios.
• Analyze and support end-to-end GRC processes (including Control Testing, RCI, EXAM, RCSA, and foundational elements).
• Focus on quality assurance, test case design, regression validation, and continuous improvement of testing frameworks to ensure compliance and platform stability.
• Document current-state and future-state workflows, process maps, and business requirements.
• Identify inefficiencies, control gaps, and automation opportunities.
• Develop business requirements documents, functional specifications, user stories, and acceptance criteria to support system and process enhancements.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• A great 401k matching program
• Tuition assistance program
• An employee volunteer program
• A wellness program
• Opportunity to bolster business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior