Staff Hardware Engineer

Graphcore•Austin, TX

About The Position

Graphcore is seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for its Arm-based hardware platforms across lab and data center environments. The role supports hardware bring-up, validation, and troubleshooting for complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The engineer will collaborate with engineering, platform, and data center teams to help ensure the reliability and performance of next-generation AI systems. The Systems Engineering and Hardware Engineering teams enable bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms. They work with server engineering, firmware teams, platform architects, and data center operations to support development, testing, and deployment, from early development through production deployment.

Requirements

Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline.
10+ years of experience with server hardware architectures and board-level debugging.
Experience analyzing system logs, hardware telemetry, and power/thermal metrics to isolate hardware failures.
Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
Strong collaboration skills and ability to work effectively in fast-paced engineering environments.
Excellent written and verbal communication skills.

Nice To Haves

Experience supporting prototype or pre-production hardware bring-up.
Familiarity with data center facilities, including liquid cooling and power distribution systems.
Experience using Python, Bash, or automation tools for hardware validation or troubleshooting.
Exposure to structured failure analysis and reliability engineering methodologies.

Responsibilities

Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
Support engineering bring-up activities, including component validation and firmware interaction testing.
Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
Collaborate with server engineering teams on root cause analysis and propose corrective actions or design improvements.
Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
Interface with facilities and infrastructure teams to understand environmental factors that impact system reliability.
Develop and maintain standard operating procedures (SOPs), troubleshooting guides, and validation documentation.
Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
Participate in on-call rotations or off-hours support during critical engineering milestones or hardware bring-up phases.