Staff Generalist - Clubhouse Employment & Education

Brooklyn Community Services • Brooklyn - Bushwick, NY

1d • Onsite

About The Position

The Staff Generalist works with staff and members in the daily operation of BCS’s Greater Heights Clubhouse, an internationally certified Clubhouse model program offering a safe, nurturing, non-institutional setting for psychiatric rehabilitation. The program fosters independent living and greater participation in the community. The Generalist partners with staff and members across employment, education, advocacy, and wellness activities, engaging members in the work that keeps the community operating while supporting recovery goals and quality services. The position focuses on job development and work readiness.

The role includes building relationships with employers and community organizations, developing employment opportunities, providing job-readiness support, and coordinating education and employment activities. The Generalist also contributes to member outreach and enrollment, case management, reporting, virtual programming, Clubhouse operations, and community advocacy. The schedule is Monday 12:00 p.m.–8:00 p.m. and Tuesday–Friday 9:00 a.m.–5:00 p.m., with some holidays 1:00 p.m.–5:00 p.m.; schedules may be adjusted for holiday schedules. The work location is 980 Halsey Street, Brooklyn, NY 11207.

Requirements

• Bachelor of Arts degree in a Human Services field.
• At least two years of experience with job coaching and development.
• Full computer literacy, including proficiency with Microsoft Office Suite, Google Suite, Zoom, and social media platforms.
• Excellent judgment, organizational, and interpersonal skills.
• Good written and oral communication skills.
• Must undergo pre-employment screenings, including the Criminal Background Check required by DOHMH.

Nice To Haves

• At least one year of experience with people living with mental illness and/or experience in a Clubhouse or similar rehabilitation model.
• Bilingual Spanish skills.

Responsibilities

• Help members develop work-readiness skills needed to obtain and maintain community-based employment.
• Build relationships with community-based organizations and employers and identify job vacancies.
• Develop transitional, supported, and other employment opportunities for members.
• Prepare timely internal and external Clubhouse member education and employment reports.
• Engage 50% of members in employment activity.
• Support outreach and enrollment efforts toward the DOHMH target of 600 clients.
• Develop three internship sites quarterly and place three members quarterly in gainful employment.
• Facilitate weekly career club and pre-employment workshops.
• Assist members with job-readiness skills, résumé building, and job-retention activities.
• Provide oversight as a site manager for a Transitional Employment work site.
• Develop and co-facilitate virtual workshops and other engagements on the virtual Clubhouse platform.
• Work with members and staff to jointly plan vocational, educational, and social activities that develop skills and promote rehabilitation, recovery, community integration, and psychiatric stabilization.
• Participate in regular meetings and encourage input for shared decision-making and program improvements.
• Monitor activities including unit management, case management, and employment-site management as needed.
• Encourage member participation in the work-ordered day.
• Coordinate and engage members in Clubhouse outreach activities in the greater community.
• Collaborate with the Administrative Services Unit to maintain the Virtual Clubhouse on virtual connectivity platforms.
• Connect and engage members in the Virtual Clubhouse.
• Compile statistics and develop monthly reports.
• Help maintain the cleanliness and upkeep of the Clubhouse environment with staff and members.
• Maintain an active caseload and provide extensive case management to members.
• Document case-management activities in recovery plans and progress notes related to members and Clubhouse activities.
• Work with other NYC Clubhouse Coalition members on initiatives and advocacy efforts.
• Assist with and initiate fundraising efforts for the Clubhouse and BCS.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time