Staff Field Application Engineer
About The Position
As a Staff Field Application Engineer on the Stretch Integration team, you will serve as the senior technical authority for Boston Dynamics’ Certified Integrator initiative. This role ensures that regional integration partners consistently deliver high-quality integrations, acting as the escalation point for complex technical issues and driving continuous improvements to both products and programs. In this role you will combine deep robotics expertise with strong communication and partner management skills, enabling Boston Dynamics to scale robotic solutions globally through a trusted ecosystem of certified partners. Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics. How you will make an impact: Serve as the regional subject matter expert on integrations, enabling partners to deliver deployments to BD standards. Manage portfolio-level partner engagement, ensuring multiple integration projects across different customers meet BD standards for quality, reliability, and ROI. Lead the resolution of complex escalations, performing advanced troubleshooting, root cause analysis, and collaborating with engineering for systemic fixes. Develop and prototype integration solutions using BD APIs/SDKs, creating tools and workflows to support partner-led projects. Oversee partner technical certifications, audit integration designs and deliverables, and enforce best practices. Deliver advanced technical training to partner engineers and project managers; ensure readiness for product updates, new features, and Inspector releases. Act as a regional liaison for partner and customer feedback, translating operational insights into actionable input for product and CI program teams. Collaborate with the Program Manager to align program requirements, partner capabilities, and product evolution. Lead technical go-to-market pilots in-region, managing partner field validation of new technologies, and supporting sales. Mentor FAEs and partner engineers to promote consistency, quality, and efficiency across integrations. Drive process improvements in partner enablement, certification, and technical standards to scale CI program impact globally.
Requirements
- Expertise in robotics integration (hardware, networking, software, and payloads).
- Proven ability to lead complex, multi-site automation projects in a partner or integrator model.
- Strong technical training and mentoring skills, with experience delivering certifications or enablement frameworks.
- Advanced troubleshooting skills across autonomy, mapping, networking, and hardware domains.
- Master’s in Computer Science, Robotics, or related field; or equivalent industry experience.
- 5+ years in robotics, automation, or systems integration (3+ with a Master’s).
- Prior Field Applications Engineering or Solution Architecture strongly preferred.
- Fluency in Japanese
Nice To Haves
- Technical Skills: Networking (protocols, firewalls, VPNs, VLANs, routers/switches).
- Linux (Ubuntu) systems management and optimization.
- Programming experience in Python, C++, Typescript, or Kotlin.
- Familiarity with AutoCAD or equivalent design software.
- Relevant industry certifications in robotics, networking, or systems integration preferred.
- Travel: Domestic and international travel up to 75%, including the APAC region.
Responsibilities
- Serve as the regional subject matter expert on integrations, enabling partners to deliver deployments to BD standards.
- Manage portfolio-level partner engagement, ensuring multiple integration projects across different customers meet BD standards for quality, reliability, and ROI.
- Lead the resolution of complex escalations, performing advanced troubleshooting, root cause analysis, and collaborating with engineering for systemic fixes.
- Develop and prototype integration solutions using BD APIs/SDKs, creating tools and workflows to support partner-led projects.
- Oversee partner technical certifications, audit integration designs and deliverables, and enforce best practices.
- Deliver advanced technical training to partner engineers and project managers; ensure readiness for product updates, new features, and Inspector releases.
- Act as a regional liaison for partner and customer feedback, translating operational insights into actionable input for product and CI program teams.
- Collaborate with the Program Manager to align program requirements, partner capabilities, and product evolution.
- Lead technical go-to-market pilots in-region, managing partner field validation of new technologies, and supporting sales.
- Mentor FAEs and partner engineers to promote consistency, quality, and efficiency across integrations.
- Drive process improvements in partner enablement, certification, and technical standards to scale CI program impact globally.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
