Staff Experience Researcher
PayPal•Austin, TX
•$145,000 - $215,050•Hybrid
About The Position
This job acts as a thought partner, identifying issues and recommending best practices for user experience research. They lead functional projects that enhance user experiences based on research findings and collaborate with stakeholders to analyze business trends. Developing and implementing research methodologies, the manager contributes to continuous improvement in research practices and team efficiencies.
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Responsibilities
- Develop clear plans and priorities to gather insights and make data-driven decisions to meet team performance
- Perform more-complex analysis using highly specialized product knowledge and advanced business expertise
- Lead functional projects and programs that enhance user experiences based on research findings.
- Design methodologies including user testing, surveys and data analysis understanding of business needs and industry trends
- Develop and implement research methodologies that optimize user testing and data collection processes.
- Contribute to the continuous improvement of research practices and team efficiencies.
Benefits
- generous paid time off
- healthcare coverage for you and your family
- resources to create financial security
- support your mental health
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What This Job Offers
Job Type
Full-time
Career Level
Senior
