Staff Engineering Operations Manager

Qualcomm • San Diego, CA

2d • $174,000 - $261,000

About The Position

The Staff Engineering Operations Manager leads Americas lab planning and strategy, translating complex engineering demand into an actionable portfolio plan. The role owns the integrated planning rhythm for Americas labs, from demand intake and analysis through solution recommendations, governance, and execution-ready handoffs. It combines strategic planning, cross-functional leadership, data-driven decision support, and line management to help ensure appropriate lab space is available at the right time and location.

The role is accountable for requirements gathering, planning, analysis, recommendations, governance, and orchestration across the Americas lab portfolio. Execution transfers to partner organizations at defined milestones, supported by clear requirements, ownership, and handoff criteria. The manager leads and develops the Eng Ops Manager and Staff Eng Ops Analyst, coordinates with engineering and other partner teams, and provides decision-ready information for leadership and governance forums.

Requirements

• Bachelor's degree and 9+ years of Engineering Operations or related work experience; or Associate's degree and 11+ years; or high school diploma or equivalent and 13+ years.
• Completed advanced degrees in a relevant field may substitute for up to two years of work experience: a Master's degree for one year or a Doctorate for two years.

Nice To Haves

• Master's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
• 11+ years of experience in engineering operations, lab planning, infrastructure planning, technical program management, analytics, portfolio planning, or a closely related technical planning discipline.
• Experience leading and developing team members through goal setting, coaching, prioritization, and constructive performance feedback.
• Experience coordinating work across engineering, facilities, infrastructure, IT, and regional planning interfaces.
• Experience developing site-fit analyses, portfolio scenarios, and investment recommendations.
• Experience establishing governance routines, planning standards, metrics, dashboards, and quarterly portfolio reporting.
• Ability to influence across organizations without relying solely on direct authority while maintaining a portfolio-level perspective.

Responsibilities

• Build and maintain a credible Americas lab portfolio.
• Consolidate engineering demand, historical demand patterns, capacity outlooks, utilization, and infrastructure constraints into an integrated planning view.
• Develop site-fit options, portfolio recommendations, and clear tradeoffs for leadership decisions.
• Identify and communicate capacity, infrastructure, location, and timing risks early enough to support proactive action.
• Balance near-term delivery requirements with long-range portfolio health and utilization.
• Manage the Eng Ops Manager and Staff Eng Ops Analyst, including goal setting, work prioritization, coaching, performance feedback, and capability development.
• Lead structured intake and planning reviews that clarify demand, urgency, priorities, constraints, assumptions, and decision points.
• Align requirements, responsibilities, and execution handoffs with QREF, ETO, Engineering, IT, and regional planning teams.
• Surface decisions, dependencies, tradeoffs, and ownership gaps, and drive clear follow-through across stakeholders.
• Translate demand, capacity, utilization, infrastructure, and portfolio-risk data into decision-ready materials.
• Develop dashboards, analytical tools, and repeatable data models that provide reliable visibility into demand, capacity, utilization, infrastructure constraints, and portfolio risk.
• Establish consistent planning methods, metrics, data definitions, reporting standards, and review cadence.
• Prepare and support decision inputs for LRC and EIC forums.
• Use metrics and recurring portfolio reviews to strengthen utilization, visibility, accountability, and planning discipline.

Benefits

• Competitive annual discretionary bonus program.
• Opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for the annual bonus).
• Competitive benefits package designed to support employees at work, at home, and at play.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior