(SOCIAL SERVICES) Staff Development Specialist III
About The Position
The Sampson County Department of Social Services is seeking a qualified and motivated individual to serve as Staff Development Specialist III within the Administration Division. This position is responsible for leading agency-wide staff development and organizational training initiatives designed to enhance workforce effectiveness, leadership capacity, and overall organizational performance. Duties include assessing organizational and workforce development needs; designing, coordinating, and facilitating training programs for employees at all levels; supporting onboarding and continuing education initiatives; evaluating training effectiveness; and ensuring compliance with state-mandated training requirements. The position also provides consultation and coaching to supervisors and managers regarding leadership development, employee engagement, team dynamics, performance management, and organizational effectiveness. Additional responsibilities include analyzing workforce and training data, preparing reports and recommendations for leadership, maintaining accurate training records, supporting organizational improvement initiatives, and participating in emergency preparedness and disaster response activities as needed.
Requirements
- Considerable knowledge of techniques and methods of conducting formal and informal training programs and principles of human behavior.
- Ability to effectively communicate information to a variety of audiences in both oral and written form.
- Ability to assess organizational and workforce development needs and develop strategies to improve employee performance and engagement.
- Ability to interpret and apply federal, state, and agency policies and guidelines.
- Strong organizational, analytical, and problem-solving skills.
- Ability to establish and effective working relationships with staff, management, educational institutions, and community partners.
- Ability to coordinate multiple projects, training activities, and deadlines with a high degree of independence.
- Graduation from a four-year college or university and three years of experience in a progressive training or teaching role; must include experience in organizing training events, assessing needs, counseling, and evaluating sessions; or an equivalent combination of education and experience.
- Valid NC Driver's license, and meet qualifications as outlined in Sampson County's Vehicle Fleet Policy.
Responsibilities
- Leading agency-wide staff development and organizational training initiatives designed to enhance workforce effectiveness, leadership capacity, and overall organizational performance.
- Assessing organizational and workforce development needs.
- Designing, coordinating, and facilitating training programs for employees at all levels.
- Supporting onboarding and continuing education initiatives.
- Evaluating training effectiveness.
- Ensuring compliance with state-mandated training requirements.
- Providing consultation and coaching to supervisors and managers regarding leadership development, employee engagement, team dynamics, performance management, and organizational effectiveness.
- Analyzing workforce and training data.
- Preparing reports and recommendations for leadership.
- Maintaining accurate training records.
- Supporting organizational improvement initiatives.
- Participating in emergency preparedness and disaster response activities as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
