Staff Design Engineer

Invoca•Los Angeles, CA

5d•$175,000 - $230,000•Remote

About The Position

You will be joining a strong, high performing AI native design team organized into three pillars: Platform, Intelligence & Analytics, and Conversational Agentic Experiences (Voice & SMS). As a Staff Design Engineer, you’ll work horizontally across all three pillars to define and build the next generation of Invoca experiences. You’ll concept, prototype, and build—from early ideas to production experiences—using design, code, AI, and emerging technologies as creative tools. This role has two areas of ownership: Define AI experience paradigms Shape how customers and partners interact across our product areas, including agents, conversational intelligence experiences, copilots, and emerging interaction models. Explore new technologies and protocols, including A2UI, and translate them into experiences that are useful, intuitive, and trustworthy. Define and execute horizontal user journeys Own high-impact experiences that span our product pillars and directly influence adoption, new logo activation, and engagement—including onboarding, evaluation experiences, billing, and other critical customer journeys. This is as much a strategy role as it is an execution role. You’ll partner as a peer with Product and Engineering to directly influence how customers discover, adopt, understand, and get value from Invoca. You’ll also partner closely with your peers within the design team and the Head of Product Design to create abstractions and patterns that other designers and engineers can build upon. You’ll bring a high bar for craft while contributing to our evolving design systems and libraries. You’ll know when to leverage existing patterns, when to extend them, and when to create something entirely new.

Requirements

8+ years of experience across product design, design engineering, frontend engineering, or a related discipline.
Strong understanding of responsive design, accessibility, performance, and frontend architecture demonstrated through a design portfolio or GitHub link or similar tools.
Experience designing AI-powered or AI-native products, particularly agents, conversational interfaces, or intelligent workflows ideally with agentic development tools to accelerate product delivery.
Significant experience designing and shipping production web applications.
Experience supporting or evolving design systems, component architectures, and reusable patterns.
Strong understanding of responsive design, accessibility, performance, and frontend architecture.

Nice To Haves

Knowledge of modern frontend technologies such as React, TypeScript, JavaScript, HTML, and CSS.
Experience with complex enterprise, data-rich, analytics, or workflow products.
Experience with animation, advanced interaction and data visualization.
Experience establishing Design Technologist or Design Engineering practices.
Experience with A/B testing and accessibility

Responsibilities

Explore and prototype the future using code, AI, and emerging technologies—including evolving protocols such as A2UI.
Spot the P0 problems other people haven't seen yet, and make the case for why they matter without being handed a brief.
Bring energy and craft to build horizontal experiences that make complex workflows feel simple, particularly across AI, data, analytics, and revenue workflows.
Partner closely with our design system team to create reusable components, interaction patterns, and abstractions that scale across products.
Partner closely with Engineering on frontend architecture, implementation quality and accessibility.
Raise the bar for craft across interaction design, visual design, motion, and product quality.
Influence product direction beyond your immediate team through strong product judgment, technical expertise, and vision.
Mentor and elevate others around you just by how you work, no direct reports required.

Benefits

Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
Wellness Subsidy – Reimbursement that can be applied toward gym memberships, fitness classes, and more.
Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy gives you the flexibility to recharge and take time away when you need it.
Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you time to rest, recharge, and spend time with friends and family.
Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
Enterprise-Grade AI Tools – Access to industry-leading enterprise AI tools, including leading LLMs and agentic AI workflow solutions to help you maximize productivity and work more effectively.
Professional Development – Annual reimbursement of up to $1,000 per fiscal year to support learning, certifications, conferences, and other professional development opportunities.
401(k) – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
Recognition Programs – We celebrate great work through company-wide and team recognition programs, including President's Club and quarterly and departmental awards recognizing innovation, execution, and customer impact.
InVacation (Sabbatical) – As a thank-you to our long-term team members, we offer a sabbatical after seven years of service.