Staff Demand Supply Analyst - Customer Operations

ZT Systems•Secaucus, NJ

11d•$87,375 - $128,150•Onsite

About The Position

About the Role The Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer’s needs and can deliver on our commitments with the highest level of integrity. The Staff Demand Supply Analyst role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner, along with championing new processes and inspiring other improvements.

Requirements

Bachelor’s Degree preferably in Business, Supply Chain Management, Data Analytics and Data Systems or equivalent. amd a minimum 5 years of work experience (Alternatively a Masters and 3+ years of experience)
Knowledge of business operations, including forecasting, procurement and material management
Detail-oriented and organized
Drive for results and high quality of work
Presentation and communication skills
Problem-solving skills
Extremely strong spreadsheet, modeling and visualization skills
Ability to adjust priorities quickly in a fast-changing environment

Nice To Haves

Bilingual Mandarin strongly preferred

Responsibilities

Drive NPI operational readiness to meet customer requirements by partnering with cross-functional teams to establish program plans, identify risks, and execute mitigation strategies for time-sensitive product launches.
Own end-to-end supply and demand management for multiple components, ensuring optimal performance across inventory, cost, service levels, and supply continuity.
Lead collaboration across manufacturing, product development, supply chain, procurement, engineering, and logistics teams to support successful prototype builds and product launches.
Plan, schedule, and manage material readiness for development builds, including supplier coordination, delivery tracking, and validation of incoming material quality.
Monitor and report materials clear to build status, proactively identifying risks and driving issues to resolution to ensure operational readiness.
Coordinate with procurement managers and suppliers to improve supplier performance, mitigate supply risks, and ensure continuity of supply throughout development and production ramp.
Analyze business trends, demand patterns, and operational processes to identify improvement opportunities and develop data-driven recommendations.
Collaborate with stakeholders to support customer allocation priorities and balance supply with evolving demand requirements.
Track and manage inventory across NPI or MP phases, minimizing aging, excess stock, and supply risk.
Ensure production, planning, and supply chain teams are prepared for mass production ramp-up, enabling smooth transition from development to high-volume manufacturing.
Identify and resolve complex cross-organizational operational and technical challenges, developing practical solutions that support business and program objectives.

Benefits

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees.
The typical base salary for this position is expected to be between $87,375 and $128,150 annually.
If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.
Base salary is just one component of ZT Systems total rewards philosophy.
We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base.
Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.
Compensation & Financial Security -Competitive base salary -Performance-based annual bonus eligibility -401(k) retirement savings plan -Tuition reimbursement for eligible education programs
Health & Wellness -Comprehensive medical, dental, and vision coverage with access to leading providers -Mental health resources and employee wellness support programs- -Company-paid life and disability insurance
Time Away & Work-Life Balance -Paid time off (PTO) and company-paid holidays -Parental leave and family care support programs
Growth & Purpose -Structured training programs and on-the-job learning opportunities -Matching gifts and volunteer programs to support causes you care about
These benefits are available to eligible employees and are designed to grow with you as your career evolves.
Full benefits and eligibility varies by work location.