Staff Delivery Manager

bpChicago, IL
Hybrid

About The Position

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fueled by extraordinary insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company! As the Staff Delivery Manager, you will be the primary engine driving the execution some of our most critical digital platforms such as earnify covering consumer and commercial drivers in addition to a suite of digital amenities. You will serve as the "connective tissue" across the portfolio, ensuring that diverse product squads, engineering teams, and third-party partners are synchronized and delivering against our roadmap. As a strategic operator, you will partner directly with senior leadership to translate high-level vision into tactical reality, handling dependencies across the ecosystem to ensure we hit our high-reaching launch targets and beyond.

Requirements

  • Significant experience delivering complex, high-traffic digital products (mobile apps, loyalty platforms, or B2B/B2C SaaS) within a large-scale corporate environment.
  • The ability to see how a change in one project impacts the rest of the portfolio.
  • Strong financial literacy with experience managing large project budgets and making value-based trade-offs.
  • You can take high-level intent and build the structure, documentation, and processes necessary to make it happen.
  • Outstanding ability to translate technical complexities for commercial stakeholders and influence peers without direct authority.
  • While not a developer, you understand API ecosystems, MarTech stacks, and how AI can be integrated into consumer marketing to drive competitive advantage.
  • A proactive, high-energy approach to problem-solving. You don't just report on blockers; you clear them.

Responsibilities

  • Act as the central point of integration for earnify consumer, earnify Pro, and other digital initiatives, ensuring features, APIs, and data flows are aligned across the ecosystem.
  • Be responsible for the "how" of delivery. You will handle roadmaps, scope, and critical-path dependencies, ensuring that high-stakes projects move from ideation to production with predictable quality.
  • Support senior leaders in Technology in managing annual investment budget, ensuring capital is allocated efficiently and delivery risks are mitigated.
  • Navigate a complex, matrixed organization to align partners in Digital Delivery, Marketing, Sales, and Operations. You will also manage external technology partners and suppliers to balance capacity and quality.
  • Embed First Principles and Agile ways of working across squads to enable continuous value delivery, removing blockers and fostering a culture of transparency and accountability.
  • Use a data-driven approach to supervise service performance and operational readiness, ensuring our loyalty platforms are robust, compliant, and ready for millions of users.

Benefits

  • performance bonuses
  • comprehensive benefits
  • paid vacation
  • paid holidays
  • personal choice holidays
  • parental leave policy
  • discretionary annual bonus program
  • long-term incentive program
  • generous retirement benefits
  • 401k matching program
  • pension for eligible employee
  • health insurance
  • vision insurance
  • dental insurance
  • life insurance
  • Short-Term Disability
  • Long-Term Disability
  • flexible working options

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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