Staff Data Scientist

Travelers • Atlanta, GA

1d • $161,400 - $266,300

About The Position

Travelers is hiring a Staff Data Scientist to join its Claim Research team, which is building machine learning and artificial intelligence capabilities to transform claim operations. The role involves using advanced statistical techniques and machine learning algorithms to build complex models that solve business problems, potentially applying advanced technical tools in data science. The position communicates insights and data-driven narratives to business and analytical leaders and collaborates with technology partners to deliver analytics into marketplace products.

The Staff Data Scientist leads analytical solution projects and helps guide technical strategy through expertise. The role develops community best practices in AI, machine learning, statistical techniques, and coding; shares expertise through discussions, presentations, and peer reviews; and supports training and skill development across the analytics community. It also involves partnering with business stakeholders and cross-functional teams, managing expectations across multiple projects, mentoring less experienced staff, onboarding employees and interns, and supporting recruiting and talent assessment.

Requirements

• Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science, or a related analytical STEM field, plus five years of experience, or a suitable and equivalent combination of education and work experience.
• Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, and data science tools and research using large data sets; verification of specific coursework is required.
• Subject matter expertise in modeling, research, analytics, or actuarial work.
• Expertise in value creation and business model concepts.
• Subject matter expertise in multiple statistical software programs.
• Ability to develop highly complex models, interpret model results, and recommend adjustments.
• Expertise in advanced statistics underlying data models and ability to apply emerging statistical procedures to complex work.
• Subject matter expertise in three to five of the following: regression, classification, machine vision, natural language processing, deep learning, and statistical modeling.
• Hands-on experience building and evaluating LLM-based applications and AI agents, such as prompt design, retrieval-augmented generation, tool use, and orchestration.
• Experience designing generative AI evaluation approaches, including accuracy, hallucination and error analysis, and golden-set creation.
• Ability to elicit requirements from non-technical stakeholders and turn ambiguous business problems into well-scoped solutions.
• Familiarity with insurance claims data and processes.

Responsibilities

• Lead business or technical projects focused on designing or developing analytical solutions.
• Lead development of community best practices in AI/machine learning, statistical techniques, and coding.
• Establish ways to share expertise through discussions, presentations, or peer reviews.
• Challenge conventional thinking where appropriate and persuade peers and leaders to adopt different perspectives.
• Guide teams' technical strategy through technical expertise.
• Set and manage expectations with business partners across multiple projects, generate ideas, build consensus, and address potential conflicts.
• Communicate analysis, insights, and results to teams, peers, and business partners.
• Partner with cross-functional teams and leaders to support execution of data science strategies.
• Mentor or serve as a resource for less experienced analytic talent; onboard new employees and interns; and support recruiting and talent assessment.
• Collaborate with a Senior Staff Data Scientist on training and skill-development initiatives, including delivering training to the analytics community.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for employees and eligible family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program, which provides an annual 401(k) contribution when an employee makes a student loan payment.
• Pension Plan funded 100% by Travelers.
• At least 20 days of paid time off annually.
• Nine paid company holidays.
• Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
• Mental health program offering free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior