About The Position

This position is needed to drive advanced analytics and data science solutions that optimize sales performance and enable data-driven decision-making across the Go-To-Market organization. As a Staff Data Scientist, you will accelerate growth and efficiency in Twilio’s sales efforts by building predictive models, improving measurement frameworks, and surfacing actionable insights. Working within a centralized enterprise technology team, you’ll partner closely with marketing and sales, collaborating with data engineers, analysts, and fellow data scientists to create high-impact solutions that power Twilio’s go-to-market strategy and business decisions.

Requirements

  • 8+ years of relevant experience in data science or advanced analytics roles.
  • Expert-level SQL skills and dashboarding proficiency (e.g., Looker, Tableau).
  • Advanced programming experience in Python or R.
  • Deep experience with statistical modeling, machine learning, and data analysis techniques.
  • Strong verbal and written communication skills, including executive-facing presentations.
  • Experience supporting Go-To-Market (GTM) and Sales organizations.
  • Proven ability to synthesize complex problems and deliver actionable insights.
  • Experience collaborating with cross-functional partners including engineers, analysts, and business stakeholders.

Nice To Haves

  • Familiarity with productionizing machine learning models in cloud environments.
  • Experience with Git version control and workflow best practices.
  • Advanced knowledge of data visualization and feature engineering.
  • Experience working in enterprise B2B SaaS environments.
  • Expertise in mathematical optimization and ETL processes.
  • Familiarity with generative AI and deep learning approaches.
  • Experience influencing senior leadership and driving organizational change through analytics.
  • Master's or PhD in a quantitative field.

Responsibilities

  • Design, implement, and deploy predictive models and algorithms to inform sales strategies and drive measurable improvements.
  • Develop and maintain robust dashboards and analytics tools using SQL and business intelligence platforms such as Looker or Tableau.
  • Collaborate with go-to-market partners, including sales and marketing, to identify high-impact data science opportunities.
  • Communicate complex analyses and recommendations to technical and non-technical stakeholders, including presenting to executives.
  • Continuously refine metrics, measurement frameworks, and data pipelines to optimize accuracy and efficiency.

Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • equity plan
  • corporate bonus plan
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
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