Staff Data Center Solutions Architect

SupermicroSan Jose, CA

About The Position

The Staff Data Center Solutions Architect will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The Staff Data Center Solutions Architect will be required to work with customers from ground to executive-level, manage projects hand-in-hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The Staff Data Center Solutions Architect must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Requirements

  • Bachelor’s degree in Computer Engineering/Computer Science or related field
  • 12+ years relevant experience within IT, specifically within Compute, Storage, and/or Networking
  • Good solution design and diagnostic skills.
  • Familiarity and experience with range of Operating Systems, Storage Software, and/or Network Operating Systems would be beneficial.
  • Strong background with compute and storage hardware and architecture.
  • Good ability to communicate ideas and solutions to a range of client type.
  • Experience with customer-facing engagement

Responsibilities

  • Collaborate with customers to understand data center requirements and develop comprehensive data center solutions.
  • Design and architect data center infrastructure to meet scalability, availability, and performance requirements.
  • Assist customers as they execute on the construction and commissioning of data center facilities, including power, cooling, and physical security infrastructure.
  • Work closely with sales teams to develop superior customer service relationships with prospects, ensuring seamless collaboration to close deals successfully.
  • Provide technical pre-sales and occasional post-sales assistance to customers.
  • Enrich the Supermicro offering by evangelizing technology and Supermicro portfolio within customers.
  • Develop and review systems solutions, technical bid responses and presentations.
  • Respond to RFI, RFP, etc…
  • Work with customers in negotiation of contracts, pricing, and service level agreements with vendors to optimize cost-effectiveness and performance.
  • Deliver POC to end-users, and manage POCs end to end.
  • Visit on-site facilities and operations to enable solution integration and issue resolution.
  • Collaborate with other departments within the organization to enhance the effectiveness of business strategies and ensure a cohesive approach to enterprise client engagement.

Benefits

  • comprehensive benefits package
  • participation in bonus and equity award programs
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