About The Position

Coupang’s Cyber Threat Intelligence team is part of GHOST within Proactive Security under the Digital Trust organization. GHOST stands for Global Hunting, Oversight, and Strategic Triage. The organization proactively identifies and analyzes cyber threats that may affect Coupang and turns its findings into meaningful security actions. The Cyber Threat Intelligence team collects and analyzes information from a wide range of sources, including open sources, commercial intelligence services, the dark web, and security telemetry. The team tracks threat actors and campaigns and identifies and responds to threats that may affect Coupang, including phishing, fraud, brand and executive impersonation, exposed data and credentials, malicious infrastructure, and high-risk vulnerabilities. This position will primarily focus on intelligence activities that protect Coupang executives. You will continuously monitor digital exposure, impersonation, personal information exposure, phishing, social engineering, and other online threats affecting executives. You will turn analytical findings into actionable intelligence that supports timely protective measures and informed decision-making. The focus of this position is intelligence-led executive protection rather than physical close protection. However, because information discovered in the digital environment may indicate potential risks to physical safety, you will work closely with Corporate Security, Legal, Privacy, Investigations, and other relevant teams. Executive protection will be the primary focus of this position. Depending on team priorities and the candidate’s expertise, the role may also contribute to other Cyber Threat Intelligence responsibilities, including Fraud Intelligence, Digital Risk Protection, and third-party and supply chain threat intelligence. This position is being hired at the Staff level and requires at least eight years of professional experience in a relevant security field. We are looking for someone who can independently lead significant and sensitive threat investigations, coordinate response and program improvements across organizations, and translate intelligence into executive decisions and meaningful protective actions.

Requirements

  • Bachelors Degree in Computer Science or a related field
  • 4 years of experience in Security Engineering or Cybersecurity
  • At least eight years of professional experience in Cyber Threat Intelligence, Digital Risk Protection, Executive Protection, security monitoring, threat research, Fraud Intelligence, brand protection, incident response, security investigations, or another relevant security discipline
  • Ability to lead or actively participate in meetings, prepare clear written reports and executive briefings, and clearly explain investigative findings and risk judgments to executives and global stakeholders
  • Intermediate-level Korean proficiency, with the ability to communicate and collaborate with Korea-based colleagues in routine work conversations, written messages, and meetings
  • Ability to investigate open sources, commercial intelligence, social media, the dark web, and other information sources and assess the credibility and limitations of collected information
  • Basic understanding of digital threats such as impersonation, phishing, social engineering, personal information and credential exposure, account takeover, and online fraud
  • Ability to assess the credibility, urgency, and potential impact of a threat based on incomplete or conflicting information and recommend an appropriate response or escalation path
  • Ability to translate complex investigative findings into clear and concise reports that executives, leadership, and non-technical stakeholders can understand and act upon
  • Ability to systematically manage time-sensitive threat cases and coordinate response activities involving multiple internal and external stakeholders
  • Ability to handle personal information and sensitive investigative information with a high degree of confidentiality and discretion
  • Ability to maintain professionalism, sound judgment, and composure when communicating directly with executives and senior leadership

Nice To Haves

  • Professional-level Korean proficiency, with the ability to participate effectively in Korean-language meetings, prepare written business communications, and clearly explain security findings and judgments
  • Experience in Executive Protection, Protective Intelligence, or Digital Risk Protection, including investigating executive impersonation, personal information exposure, phishing, malicious domains, and other online threats and pursuing takedowns or information removal
  • Experience investigating open sources, social media, data leak sites, the deep web, and the dark web and operating commercial CTI, Digital Risk Protection, or Executive Protection platforms
  • Experience assessing geopolitical and security risks affecting travel destinations, producing Travel Risk or Protective Intelligence reports, and collaborating with Corporate Security, Legal, Privacy, Investigations, or Crisis Management teams
  • Experience in Fraud Intelligence, brand protection, third-party risk, or supply chain threat intelligence
  • Experience leading significant and sensitive threat investigations or response efforts involving multiple countries and organizations and influencing executive and security leadership decisions and complex risk mitigation efforts
  • Experience designing and advancing scalable Executive Protection, Digital Risk Protection, or CTI programs that define protected populations, monitoring scope, threat classifications, risk ratings, escalation criteria, and response procedures
  • Experience developing long-term strategies for Executive Protection, Digital Risk Protection, CTI capabilities, or external intelligence partnerships and mentoring analysts or providing technical leadership

Responsibilities

  • Monitor executive-related digital exposure across authorized sources, including the open web, social media, professional networking platforms, data leak sites, the deep web, and the dark web. Distinguish legitimate online activity from potential risk and identify exposures that require further action.
  • Detect and analyze social media and professional networking profiles, email accounts, domains, websites, messages, images, audio, video, and other synthetic media that impersonate executives. Assess the intent and potential impact of the impersonation and coordinate blocking, notification, takedown, and follow-up actions with relevant teams.
  • Monitor for external exposure of sensitive executive information, including contact details, addresses, account information, credentials, schedules, or location-related information. Assess the accuracy and risk of exposed information and work with relevant teams and external service providers to support removal, takedown, account protection, and other protective actions.
  • Investigate phishing, social engineering, Business Email Compromise, malicious disclosure of personal information, harassment, threatening references, and indicators of cyber or physical targeting involving executives. Assess source credibility, threat actor intent and capability, likelihood, and potential impact, and recommend an appropriate response or escalation level.
  • When an executive-related threat is identified, promptly share intelligence and coordinate response activities with Corporate Security, Legal, Privacy, Investigations, Incident Response, and other relevant teams. Document investigative evidence and response actions and track progress and residual risk until the case is closed.
  • Provide executives and relevant leadership with clear and concise reports and briefings on their individual threat environment, significant cyber threats, impersonation and personal information exposure, and risks requiring immediate attention. Communicate complex threat information in a form that non-technical audiences can understand and act upon.
  • As needed, analyze geopolitical conditions, civil unrest, crime, terrorism, cyber threats, and other security risks related to executive travel or major events and provide relevant teams with intelligence briefings.
  • Based on team priorities and operational needs, support other Cyber Threat Intelligence activities such as Fraud Intelligence, Digital Risk Protection, third-party and supply chain threat intelligence, phishing and brand protection, and data exposure investigations.
  • Use CTI and Executive Protection platforms, search tools, data analysis technologies, and AI-powered tools to improve the efficiency and accuracy of monitoring, classification, enrichment, investigation, and reporting. Validate AI-generated outputs against original sources and additional investigation.
  • Work effectively with security teams, executive support organizations, engineering teams, business stakeholders, external CTI providers, and takedown service providers across the United States, Korea, and other regions to mitigate threats affecting executives and Coupang.

Benefits

  • Annual bonus is 0-20% of the base salary
  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP) program
  • 401K Plan with Company Match
  • 18-21 days of Paid Time Off (PTO) a year based on the tenure
  • 12 Paid Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits
  • MTV- [Free] Electric Car Charging Station
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