Staff Cloud Operations Engineer

Branch

22h•$185,000 - $200,000•Remote

About The Position

We're looking for a Staff Cloud Operations Engineer to join our Cloud Ops team. This role involves significant cross-functional collaboration, focusing on workflow automation that bridges infrastructure and business processes. The ideal candidate will be comfortable with the process side of an Ops team, including managing outage incidents, adhering to compliance requirements, coordinating sprints, collecting metrics, and maintaining documentation. A key aspect of this role is to maintain and improve incident response processes and tooling, ensuring robust monitoring across the application stack. The engineer will also be responsible for ensuring cloud infrastructure compliance with security and regulatory standards, designing, implementing, and maintaining scalable, secure, and highly available cloud infrastructure in GCP, and building automation to reduce toil and enable self-healing capabilities. Troubleshooting and supporting cloud infrastructure and observability tools are also core responsibilities.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
Professional, expert level experience in cloud infrastructure engineering (preferably GCP) with minimum 5 years experience.
Experience with observability tools and processes, such as monitoring, logging, and tracing.
Strong experience in at least one programming/scripting language such as Python, Bash, Java, or Go.
Experience with containerization technologies such as Docker and Kubernetes.
Experience collaborating with network and security teams.
Ability to work in a 24/7 on call rotation.
Must be currently authorized to work in the USA without sponsorship or transfer.

Nice To Haves

Familiarity with CI/CD pipelines and Git.
Collaboration experience with Data Engineering teams.
Experience with automation and configuration management tools such as Terraform, Ansible, or Chef.
Previous experience in a 24/7 on call environment.
Mentorship or technical leadership experience; comfortable directing the work of junior engineers on a project basis, though this is not a day-to-day people management role.
Ability to make sound security-informed judgments is a plus.
Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows; we expect engineers to use these effectively and look for opportunities to apply them.

Responsibilities

Effectively coordinate with both technical and non-technical staff across departments, involving cross-functional collaboration and partnering on workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes.
Manage the process side of an Ops team: running outage incidents, working within compliance requirements, coordinating sprints, collecting metrics to report up to management, and maintaining documentation.
Maintain and improve incident response process and tooling, ensuring accurate, reliable, and proactive monitoring across the application stack.
Ensure that our cloud infrastructure is compliant with relevant security and regulatory standards.
Design, implement, and maintain our cloud infrastructure in GCP.
Ensure our cloud infrastructure is scalable, secure, and highly available.
Build automation that reduces toil and enables infrastructure to self-heal during production incidents.
Troubleshoot issues and provide support for our cloud infrastructure and observability tools.