Staff Backend Product Engineer (SlackBot)

Slack•Seattle, WA

24d•$197,300 - $344,700

About The Position

Salesforce is seeking a Staff Backend Product Engineer for the Slackbot team. This role is at the forefront of a strategic initiative to make Slack the primary interface for AI-powered work, establishing Slackbot as the on-ramp to AI and the singular gateway to a company's collective knowledge. The team builds intelligent search, automation, and foundational capabilities that make Slackbot delightful, trustworthy, and performant at scale. They own quality, developer experience, and platform foundations for Slackbot. The ideal candidate is a product-driven backend engineer with strong intuition and experience who builds systems and designs APIs with the end user in mind. This role will be instrumental in designing, building, and owning the systems and APIs that directly shape Slackbot's product experience — from intelligent search and third-party data integrations to the platform foundations that let Slackbot scale across millions of users. The engineer will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. This is a collaborative role for an engineer who understands that simplicity and reliability are carefully calculated aspects of system design.

Requirements

10+ years of professional experience building and shipping web applications with a focus on backend development.
Proven experience with functional or imperative programming languages (e.g., PHP, Python, Java, Ruby, Go, or C). Expertise in our stack—PHP/Hack, Java, MySQL, and Linux—is a strong plus, but general familiarity with other common web languages and relational databases is a fine substitute.
Experience building search infrastructure, large-scale APIs, or AI-powered systems is highly desirable.
The ability to significantly contribute to technical architecture discussions and drive critical technical decisions across teams.
A track record of writing understandable, testable code with a strong focus on maintainability.
Solid computer science fundamentals including data structures, algorithms, programming languages, distributed systems, and information retrieval.
Strong Communication Skills: You can clearly explain complex technical concepts to non-technical stakeholders, including designers, support, and product managers.

Responsibilities

Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for Slackbot's large and rapidly growing user base.
Contribute to the systems that make Slackbot smarter about finding and surfacing the right information, across any connected source.
Contribute heavily to team projects that have a significant, measurable impact on the business and the user experience.
Actively own team features or core systems, defining their long-term health and roadmap while improving the health of surrounding integration systems.
Assist skilled support and operations teams in triaging and resolving complex production issues.
Mentor other engineers, provide thoughtful and deep code reviews, and drive improvements in engineering standards, tooling, and processes across the team.