Staff Backend Engineer - Grafana App Platform| Canada | Remote

Grafana Labs

11h•Remote

About The Position

Grafana Labs is a remote-first, open-source company with over 20 million users of its visualization tool, Grafana. The company also supports over 3,000 businesses with its Grafana LGTM Stack for observability strategies. Grafana Labs is experiencing rapid growth and maintains a collaborative, innovative, and transparent culture. This is a remote position open to candidates in the US and Canada. The role involves contributing to the evolution of Grafana's core architecture to become a fully multi-tenant, scalable platform and a robust foundation for opinionated Cloud apps. The goal is to transform Grafana into an observability app platform where both open-source and proprietary applications can integrate with dashboards, alerts, incidents, and telemetry for enhanced user experiences. This requires refactoring Grafana to be simpler and more standardized, with a critical focus on planning and executing changes safely to prevent service disruptions.

Requirements

Strong coding skills and operational experience; responsibility for operating the software built.
Experience working on a SaaS platform and dealing with common distributed systems problems (e.g., scalability, multi-tenancy, data isolation, HA).
Excellent communication skills, with the ability to express ideas clearly in writing and during meetings.
Willingness to work across teams, aligning work with the needs of other squads and external stakeholders.
Pragmatic approach, prioritizing progress over perfection and ability to handle ambiguity.
Familiarity with Golang or excitement to learn the language.

Responsibilities

Coding new features, enhancing the operational experience of the systems developed, and iteratively improving them based on production insights.
Authoring, contributing to, and reviewing design documents.
Taking an active role in shaping the roadmap.
Mentoring and supporting other team members and collaborating with different teams across the organization.
Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.