Staff Associate (Part - Time)

Northstar Memorial Group•Dallas, TX
•Onsite

About The Position

Restland Funeral Home is looking for a Staff Associate to join their team in Dallas, TX. This role offers a passionate and purpose-filled work environment where Staff Associates assist funeral directors with events, maintain facility appearance, and provide compassionate and professional information to client families. The work is foundational to supporting, guiding, and directing client families before, during, and after the loss of a loved one. The company provides strong local, regional, and home-office support.

Requirements

  • 1 year of experience in customer service preferred
  • Experience handling difficult situations

Responsibilities

  • Collaborate with funeral directors with events held on-site, including services and arrangement conferences
  • Establish and maintain strong business relationships with families
  • Always maintain reverence and respect for the deceased
  • Assist in preparing the memorial area for the family before the services start
  • Ensure that flowers and other memorabilia are returned to the family after services
  • Answer customer inquiries professionally, either by phone or in person
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