Staff Assistant Nicholas Institute
About The Position
As the Staff Assistant, Education & Experiential Learning, you’ll be a vital part of a collaborative, interdisciplinary team within the Nicholas Institute for Energy, Environment & Sustainability. In this role, you will support students, faculty, and staff advancing impactful work in energy, sustainability, and climate solutions—helping prepare future leaders to address global challenges. This role is an exciting opportunity to contribute to both academic programming and operational excellence. Your work will be split across two core areas—supporting education initiatives and driving operational effectiveness.
Requirements
- General educational background normally equivalent to a full high school education plus two years post-secondary in a business-related field.
- Three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities.
- An equivalent combination of education and relevant experience.
Nice To Haves
- Bachelor’s degree preferred for additional working knowledge of and an adeptness with the academic environment.
- Experience with CLSS, Concur, Buy@Duke, EMS, Stellic, Qualtrics
- Proficiency with Microsoft Office Suite, Outlook, Zoom, and Box
- Four years of administrative or related experience
Responsibilities
- Coordinate course scheduling using CLSS (CourseLeaf Section Scheduler) in alignment with Registrar deadlines
- Support course creation and cross-listing for ENERGY and ENRGYEGR programs
- Track student progress and participation using Stellic
- Collect and analyze course evaluations and feedback using Qualtrics
- Maintain syllabi records and update NIEES website
- Support faculty directors and academic programs
- Coordinate student outreach, newsletters, and engagement activities
- Organize events including orientations, fairs, and certificate programs
- Manage calendars and communications using Microsoft Outlook, Teams, and Office tools
- Process travel and expense reimbursements using Concur
- Perform purchasing using Buy@Duke
- Coordinate space and logistics using EMS
- Maintain records and systems including Box and DukeCard access
- Coordinate with facilities, housekeeping, parking, and maintenance
- Submit and manage service requests
- Provide front desk and visitor support
Benefits
- Comprehensive and competitive medical and dental care programs
- Generous retirement benefits
- A wide array of family-friendly and cultural programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
