Staff Assistant

Duke CareersDurham, NC
$19 - $28Onsite

About The Position

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As a Staff Assistant (Economics Department), you will play a critical role in supporting faculty, staff, and students while helping maintain a welcoming, efficient, and inclusive departmental environment. You’ll be a key connector—ensuring smooth daily operations, supporting research and academic activities, and helping the department thrive through organization, collaboration, and proactive service. In this role, you’ll take ownership of a wide range of administrative, financial, and operational responsibilities that directly impact the success of the department.

Requirements

  • Associate degree or two years of post-secondary education in business, administrative support, or a related field OR an equivalent combination of relevant education and experience

Nice To Haves

  • Experience with Microsoft Office (Word, Excel), Concur, Buy@Duke, and 25Live
  • Familiarity with office equipment (copiers, scanners, etc.)
  • Strong organizational and time management skills with the ability to prioritize independently
  • Excellent written and verbal communication skills
  • Experience supporting events or coordinating logistics
  • Sound judgment, attention to detail, and ability to work independently

Responsibilities

  • Serve as the first point of contact for visitors and callers, delivering exceptional customer service
  • Maintain front office operations and ensure consistent coverage during business hours
  • Manage departmental mail distribution, shipping (FedEx), and supply logistics
  • Coordinate conference room scheduling and classroom availability via 25Live
  • Support faculty research through timely document preparation (scanning/copying)
  • Provide training and guidance on office equipment and departmental resources
  • Act as a Concur delegate, preparing and submitting expense reports and reimbursements in compliance with Duke policies
  • Ensure accuracy in financial documentation, including business purpose, account allocation, and expense eligibility
  • Provide backup support for accounts payable processes during high-volume periods
  • Independently manage purchasing and inventory of office and kitchen supplies via Buy@Duke
  • Monitor spending trends and prepare reports as needed
  • Maintain organized, accessible, and well-stocked workspaces
  • Train student workers to support supply and office management
  • Serve as liaison with Facilities and Housekeeping for maintenance requests
  • Proactively identify service needs and track resolution of work orders
  • Communicate building updates and schedule changes to department members
  • Support faculty-led workshops, including visitor coordination and logistics
  • Manage visitor office assignments, key distribution, and parking passes
  • Coordinate weekly departmental communications on seminars and events
  • Assist with planning and execution of meetings, events, and department initiatives
  • Support community-building efforts (e.g., outreach during significant life events)

Benefits

  • comprehensive and competitive medical and dental care programs
  • generous retirement benefits
  • a wide array of family-friendly and cultural programs
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