Staff Assistant III

City of Santa Monica • Santa Monica, CA

2d • Hybrid

About The Position

The eligible list that is established from this recruitment will be used to fill all permanent and temporary Staff Assistant III vacancies that occur in the City during the life of the list. Provides a wide variety of complex clerical support for an assigned division and/or department. Responds to public inquiries regarding division and/or department programs, services, policies and procedures.

Requirements

• Graduation from high school or equivalent.
• Three years of recent, paid work experience performing a variety of complex clerical support duties.
• Recent work experience must have included frequent contact with the general public.
• Typing at a corrected speed of 25 words per minute
• Working with personal computers and other applicable software (e.g. Microsoft Office®)

Nice To Haves

• An associate’s degree (or 60 semester units at an accredited college or university) may substitute for one year of the required experience

Responsibilities

• Prepares and composes a variety of written materials, including letters, notices, memorandums, forms, contracts, reports, flyers, handouts, agendas and minutes.
• Proofreads and edits written materials for accuracy, clarity, spelling, punctuation and grammar.
• Prepares written materials for publishing and storage in a variety of electronic formats.
• Performs data entry.
• Accesses data to make edits and to perform queries and mathematical calculations.
• Prepares and formats forms and reports.
• Reviews and processes requests for warrants and payment of invoices.
• Responds to inquiries from the public and other City staff in-person, over the telephone and by email.
• Assists customers with requests for information and services.
• Makes referrals to appropriate sources.
• Provides information to the public and other City staff regarding division and/or department programs, services, policies and procedures.
• Assists customers with business transactions, including the completion of required forms and receiving payments.
• Assists customers in resolving disputes and discrepancies.
• Files and maintains a variety of records, forms, documents and correspondence.
• Develops and maintains division and/or department recordkeeping systems.
• Orders, issues and maintains office supplies and equipment.
• Reviews timecards for accuracy, making changes as required and processing in accordance with payroll procedures.
• Reviews, sorts and distributes division and/or department mail.
• Assists in the preparation and distribution of bulk mailings.
• Schedules and arranges appointments, meetings, hearings and conferences.
• Prepares agendas and takes minutes of meetings.
• Prepares transcripts of hearings or meetings from tape recordings.
• Maintains routine bookkeeping and financial records.
• Assists in gathering data for studies and surveys.
• Performs other duties, as assigned.

Benefits

• Permanent and temporary positions
• Special assistance with the application and examination process is available, upon request, for persons with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED