Staff Assistant III (Government Relations & Public Policy)
About The Position
The Staff Assistant III directly supports the SVP of Advocacy and Strategic Partnerships and assists department leadership in analyzing and evaluating departmental activities. The role coordinates actions that cross division lines and provides administrative support, leading complex, difficult, and moderately varied tasks with considerable latitude and impact. This position works Monday through Friday, 8:00 a.m. to 4:30 p.m., in a hybrid arrangement with four days onsite at 820 Follin Lane, Vienna, Virginia. Navy Federal Credit Union does not provide sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.
Requirements
- Ability to maintain confidentiality and demonstrate integrity.
- Ability to work independently and in a team environment.
- Experience independently managing or administering a function or project.
- Extensive experience performing clerical or administrative duties and responsibilities.
- Advanced knowledge of expense tracking, budget preparation, and administration.
- Advanced database and presentation software skills.
- Advanced organizational, planning, and time management skills.
- Advanced research, analytical, and problem-solving skills.
- Advanced communication skills with all levels within an organization.
- Advanced ability to exercise initiative and good judgment in making sound decisions.
- Advanced ability to interact diplomatically and tactfully with staff, management, vendors, and members.
- Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely.
- Advanced verbal and written communication skills.
- Advanced word-processing and spreadsheet software skills.
- Expert administrative support skills, methods, and procedures.
- Authorization to work in the United States without current or future sponsorship.
Nice To Haves
- Associate's degree in Business Administration or a related field.
- Working knowledge of Navy Federal products, services, programs, policies, and procedures.
Responsibilities
- Collect, prepare, and maintain data for analysis, reports, and reference.
- Coordinate and prepare agendas for meetings, events, and presentations.
- Coordinate travel arrangements, prepare authorizations, and review expense reports.
- Monitor, field, and direct phone calls; document as required.
- Order supplies and services and reconcile invoices.
- Partner with leadership to coordinate, execute, and maintain programs and initiatives.
- Prepare and submit budget requirements for the Annual Financial Plan (AFP).
- Proofread and edit content for standardization, clarity, and accuracy.
- Remain abreast of corporate business plans and marketing efforts, and stay current on events.
- Research and evaluate operational issues, inquiries, and complaints.
- Review internal studies and surveys and provide summaries to leadership.
- Work across business lines, sharing knowledge and business processes with other business units to support collaboration.
- Plan, develop, implement, and maintain programs, campaigns, and special offers.
- Recommend and implement technical or electronic enhancements to improve administrative operations.
- Identify areas for improvement, determine solutions, and implement enhancements or changes to improve operations, standards, and results.
- Perform other duties as assigned.
Benefits
- Highly competitive pay
- Generous benefits and perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
