Staff Assistant III - Medical Records, Denials

Aspirion • Delray Beach, FL

4d • $20 - $21 • Remote

About The Position

The Staff Assistant III will support the Aspirion team by handling all administrative responsibilities, including but not limited to submitting required documentation to insurance payers on behalf of the Account Owner to support appeals, reconsiderations, and related claims processes. This role plays a critical role in ensuring timely and accurate submissions to optimize claim resolution and reimbursement.

Requirements

• Familiarity with insurance payer processes and documentation requirements
• Ability to write grammatically correct routine business correspondence
• Ability to stay organized with strong focus on attention to detail
• Ability to problem-solve, prioritize duties and follow-through completely with assigned tasks
• Ability to work in a fast-paced environment while remaining calm and professional
• Ability to multi-task, effectively switching between tasks as required
• Proficiency in Microsoft Office products including Outlook, Word, and Excel
• High School Diploma or equivalent

Nice To Haves

• Some college coursework in Health/Business Administration preferred
• Previous experience with payer documentation guidelines and submission protocol is preferred
• Previous experience as a Staff Assistant II preferred

Responsibilities

• Prepare, compile, and submit required documentation to insurance payers as directed by the Account Owner
• Ensure the accuracy and completeness of all documentation submitted
• Notate internal systems and external systems with clear, accurate updates on all submission efforts and statuses
• Work closely with account owners to ensure timely processing of accounts
• Maintain working knowledge of and adherence to internal and external Process and Protocols
• Securely maintain personal credentials (username and password) for internal and external systems
• Adhere to HIPAA compliance rules and regulations
• Report any violations relating to company policy protocol
• Escalate issues (e.g., payer, submission, etc.) to Manager
• Consistently demonstrate Aspirion’s values, portraying positive, respectful, and collaborative interpersonal skills

Benefits

• Demonstrate integrity and ethics in day-to-day tasks and decision making, operate effectively in the environment and the environment of the work group, maintain a focus on self-development and seek continuous feedback and learning opportunities
• Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices; this includes becoming familiar with Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED