Staff Assistant II, Airport Station

American Airlines • Boston, MA

10d • Onsite

About The Position

This job is a member of the Airport Stations Team within the Customer Experience Division. Responsible for performing a wide variety of office and administrative duties for the management and airport stations team.

Requirements

• High School diploma or GED
• 2 years previous office/clerical experience
• Proficiency in Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Knowledge of policies, procedures, and corporate structure
• Ability to prioritize work, be detail oriented and meet deadlines
• Ability to perform in a fast paced environment and handle multiple tasks simultaneously
• Ability to be self-motivated with strong organizational skills
• Ability to grasp concepts and functionality of specific software and programs
• Ability to maintain a high level of confidentiality
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

Nice To Haves

• Knowledge of AA invoice and payment systems
• Knowledge of Workbrain Timekeeping system
• Knowledge of SABRE/DECS/RES as well as QuickBuy Purchasing

Responsibilities

• Handles incoming calls and correspondence, and refers to appropriate area or personnel
• Creates and maintains filing systems
• Makes travel arrangements when necessary
• Receives visitors and assists with employee issues as well other personnel
• Works with confidential and personal material
• Performs other duties as required

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED