Staff AI Platform Engineer - Tangerine

ScotiabankToronto, ON
Hybrid

About The Position

At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration. Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work. Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment. Let’s shape the future of banking together! Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

Requirements

  • University degree in Computer Engineering / Computer Science / Technology, or relevant work experience
  • 8+ years of Software/Data/ML/AI Engineering experience
  • 2+ years of technology leadership experience, e.g. as a Senior/Staff Engineer
  • Significant experience delivering complex, high-availability ML/AI platforms at scale.
  • Hands on experience with Machine Learning, Generative AI, Agentic AI, RAG pipelines, and feature stores.
  • Deep experience with cloud native AI/ML stacks (GCP/Azure/AWS), container orchestration (Kubernetes) and modern AI platforms
  • Knowledge of AI governance, compliance, security and reliability best practices

Responsibilities

  • Responsible for the successful engineering delivery of the Tangerine AI Platform in alignment with the desired outcomes. Focus is on the AI/ML/Agentic platform capabilities (MLOps/LLMOps pipelines, model training, deployment, monitoring, governance), collaboration across other teams to meet the strategic priorities, while maintaining stability, scalability, and high performance of critical platform capabilities and services
  • Partners with technology, risk, analytics and business teams, to deliver on the AI platform vision/strategy and create robust technical solutions that support a best in class AI platform
  • Deliver infrastructure and tooling for scalable model training and inference, Retrieval-Augmented Generation (RAG), context engineering, and intelligent agents
  • Executes on the strategic platform roadmap, as defined by the Technology and Business leadership team ensuring seamless transition from strategy to technical implementation, and fostering a continuous feedback loop with AI platform consumers (technology and business)
  • Leads delivery of engineering project initiatives, ensuring proper planning, execution, QA, deployment, and ongoing support
  • Champions a client-focused engineering culture across their team, prioritizing value delivery, customer experience, and the secure, compliant operation of the AI platform
  • Collaborates with the data platform team to manage data products, feature stores and other data sources optimized for ML/AI training, inference and agents
  • Collaborates with AI and Agentic Development team to ensure the Tangerine AI platform supports their success
  • Leads the design and implementation of Tangerine’s standard AI pipelines—real-time, batch, and hybrid
  • Drives engineering excellence by promoting best practices in coding, platform architecture, DevOps, CI/CD, observability, test automation, and incident response
  • Ensures platform resilience and operational preparedness, guaranteeing application reliability through extensive monitoring, proactive issue detection, and detailed root cause analysis for incidents
  • Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams
  • Mentors junior and intermediate engineers and contributes to technical leadership forums to foster a culture of excellence

Benefits

  • Access to thousands of online and in-person courses for career growth
  • Support for saving for the future and investing in total well-being
  • Workspace flexibility
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