Staff AI Engineer, P&C Technology

Zscaler•San Jose, CA

2d•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Staff AI Engineer, P&C Technology, for a hybrid location based in San Jose 3 days a week, reporting to the Director, Enterprise Systems Programming in the IT/Corporate Apps department. In this role, you will lead the evolution of our HR tech stack by blending deep Workday expertise with AI-driven development. You will leverage AI-assisted coding and agentic workflows to build automated solutions that solve complex People & Culture challenges and help us build seamless, intelligent employee experiences across our entire HR landscape.

Requirements

8+ years of software engineering or systems integration experience, including at least 4 years of proven architectural-level understanding of the Workday Integrations framework (Payroll Integrations, Core Connectors, EIBs, Workday Studio, and advanced reporting like BIRT or Custom RaaS APIs)
Demonstrated experience integrating AI tools, Large Language Models (LLMs), or MCP frameworks into enterprise workflows
Practical experience with AI prompting techniques and AI-assisted development practices for faster deployment of complex logic
Proven ability to lead agile teams, manage vendor relationships, and thrive in a rapidly evolving, high-growth environment
Demonstrated ability to build business cases, justify investments, and measure ROI of P&C technology solutions

Nice To Haves

Previous experience integrating modern ATS platforms like Greenhouse or managing ServiceNow HRSD modules with complex, AI-enabled agentic flows
Deep knowledge of Workato or similar middleware, experience running IT operations for custom P&C applications, and familiarity with hyperscaler infrastructure such as AWS, GCP, or Azure
Hands-on experience deploying AI agents within distinct HR processes, coupled with a strong background in UX and design thinking to ensure seamless, intuitive employee adoption

Responsibilities

Own the full lifecycle of cross-platform People & Culture solutions, bridging systems like Workday, ServiceNow HRSD, and broader HR tooling to architect secure, scalable, and seamless employee experiences
Spearhead the evaluation, design, and implementation of AI-driven HR solutions and leverage AI applications, AI-assisted coding practices, and multi-agent orchestration to accelerate development, optimize data mapping, and build robust automated workflows
Serve as the senior subject matter expert and strategic partner to HR, Payroll, and IT executives, translating complex technical concepts and AI capabilities into actionable business value, ensuring optimal user experiences and cross-platform synergy
Drive AI and P&C technology investments by developing data-driven business cases with clear ROI, defining key success metrics for adoption, and creating compelling presentations to communicate strategy and impact to executive leadership
Develop and execute comprehensive implementation plans using agile methodologies, and design robust test plans and scripts to ensure all Workday integrations and custom AI applications are delivered on time, high-quality, and bug-free