Staff AI Engineer - Enterprise Architecture
About The Position
At American Express, AI is reshaping the future of commerce and redefining the experiences our commercial customers and card members expect. Within Amex Technology, we are building platforms, products, and governance that enable agentic AI systems to operate responsibly and at scale across the enterprise. Our focus is on agentic AI development: designing intelligent, adaptive systems that can plan, reason, and act across complex workflows with appropriate levels of autonomy. These systems power autonomous workflows, decision support, and customer-facing experiences—while meeting the high standards for security, explainability, reliability, and compliance required in financial services. We partner closely with product, design, and business teams to deliver agentic capabilities that reduce operational friction, improve decision-making, and transform how customers interact, transact, and grow.
Requirements
- Senior individual contributor experience
- Experience in designing core frameworks
- Experience in writing production code
- Experience in reviewing critical designs
- Ability to guide teams through complex technical decisions
- Technical leadership
- Sound judgment
- Ability to turn ambiguity into reliable, scalable agentic systems
Nice To Haves
- People management experience
Responsibilities
- Operate as a senior individual contributor within Amex Technology, helping define how agentic AI systems are designed, built, and operated across the company.
- Work at the intersection of agentic system architecture and hands-on execution: designing core frameworks, writing production code, reviewing critical designs, and guiding teams through complex technical decisions.
- Work closely with Product and UX partners to shape a shared vision for agentic AI experiences.
- Actively influence what gets built and how agentic systems come together across teams.
- Take on increasing responsibility for technical leadership and people development within the agentic AI space.
- Mentoring, developing and managing direct reports may be in scope for some of our opportunities.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
