Staff Accountant

Promise Confections • Pittsburgh, PA

2d

About The Position

As our Staff Accountant, you’ll be the bridge between our finance, customer service, and fulfillment operations. You’ll ensure invoices are accurate, billing is timely, and orders move through our logistics network without a hitch. Your work will directly impact on customer satisfaction, operational efficiency, and the financial health of our business.

Requirements

• Bachelor’s degree in accounting, or related field.
• Excellent communication, interpersonal, and problem-solving skills.
• 3+ years of experience in accounting, billing, or accounts receivable.
• Background in logistics, supply chain, or fulfillment center operations.
• Strong customer service skills with the ability to handle inquiries and resolve issues effectively.
• Proficiency in accounting software (MS Dynamics/Business Central, Microsoft NAV) and shipping/logistics platforms.
• Exceptional attention to detail and organizational skills.
• Ability to work cross-functionally and thrive in a fast-paced environment.
• Other duties as assigned

Responsibilities

• Prepare, enter, review, and send customer invoices with accuracy and timeliness.
• Collaborate with the fulfillment center to ensure orders are processed, packed, and shipped on schedule.
• Coordinate with logistics partners to track shipments, resolve delivery issues, and optimize shipping costs.
• Handle customer billing inquiries with empathy and professionalism, ensuring quick resolution.
• Maintain accurate financial and shipping records in compliance with company policies.
• Work closely with the operations team to improve order-to-cash processes.

Benefits

• Competitive salary commensurate with experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level