Staff Accountant (Bookkeeping Services)

Inn-Flow•Raleigh, NC

19h•Hybrid

About The Position

Join Inn-Flow as a Staff Accountant, responsible for supporting our customers with complex accounting tasks and overseeing the successful execution of bookkeeping services. The role requires a high level of expertise in accounting principles, financial analysis, and software proficiency. Staff Accountants will also assist with client escalations and provide frequent, collaborative guidance to Bookkeeping Service Agents.

Requirements

Bachelor's degree in Accounting, Finance, or a related field.
2+ years of accounting experience within the hotel or hospitality management industry — as a staff accountant, property controller, accounting manager, director of finance, or in a centralized/back-office bookkeeping role.
Demonstrated experience leading or directly supporting month-end close for a portfolio of hotels, with clear ownership of reporting deadlines and deliverables.
Strong understanding of USALI (Uniform System of Accounts for the Lodging Industry) and GAAP accounting principles and practices.
Excellent verbal and written communication skills, steady stakeholder management, and a bias for action.
Commitment to delivering exceptional client service and maintaining client confidentiality.
Exceptional organizational abilities and a keen sense of ownership over your work.

Nice To Haves

Experience with centralized accounting functions in the hospitality industry.
Prior experience transitioning to a new accounting system, system integrations, or implementation support.
Experience utilizing AI tools to augment or enhance financial analysis, delivery, or month-end processes.
Experience with hotel-specific accounting platforms, property management systems, and point-of-sale systems.

Responsibilities

Collaborating directly with customers to validate accuracy of core accounting services performed by other team members.
Partnering with assigned accounts to develop clear, repeatable guidance for Bookkeeping Service Agents to use when processing financial transactions.
Review of invoice entry and coding.
Certify completion of weekly bank reconciliations.
Review of Monthly Financials, including the Balance Sheet and Profit & Loss Statement, monthly reconciliations, journal entries and closing reports.
Collaborate directly with customers to help answer complex accounting requests and financial analysis.
Work alongside the Implementation and Client Success teams to ensure smooth onboarding and integration of financial systems for new clients.
Develop understanding of their current accounting setup, including chart of accounts, departmental structures, and revenue mapping.
Work with internal stakeholders to identify opportunities for process improvement.
Respond to customer requests and advocate for new offerings, proposing enhancements to our platform that could better serve clients and streamline the integration process.