St. Gianna Program Supervisor

Catholic Charities West Michigan•Muskegon, MI

1d•$22 - $27•Hybrid

About The Position

The St. Gianna's Program Supervisor provides services to expectant parents, parents and/or guardians of children seeking material and educational assistance through the St. Gianna No Cost Baby Boutique. This position is responsible for managing the daily operations of the St. Gianna No Cost Baby Boutique and assisting clients in assessing needs and connecting them to community resources. The Supervisor oversees the management of the volunteer staff required to run the daily operations of St. Gianna’s.

Requirements

Knowledge of community resources.
Ability to engage with clients and develop a professional relationship based on trust.
Ability to maintain good professional boundaries with clients.
Knowledge of the Agency’s policy regarding abortion counseling.
Ability to communicate effectively, both orally and in writing.
Maintains respect for confidentiality, and cultural awareness.
Works cooperatively with coworkers and other service providers.
Reliable transportation.
A valid driver’s license and good driving record with zero work restrictions.
Personal auto insurance as required by law with minimum bodily injury coverage limits of $250,000 per person/$500,000 per incident or $500,000 combined.
Willingness to work irregular hours including evenings, holidays, and weekends.
Must submit to agency approved background checks.

Nice To Haves

A minimum of 1 year of prior work experience supervising volunteers and/or working with volunteers is highly preferred.
A minimum of 1 year of related prior work experience in human services is preferred.

Responsibilities

Coordinates services for St Gianna’s including taking inquiry calls and emails from prospective clients and donors.
Answers questions and coordinates services.
Oversees walk-in boutique hours.
Manages the intake and redistribution of donations to St. Gianna’s No Cost Baby Boutique.
Coordinates, manages and supervises St. Gianna’s volunteers to carry out the essential functions of the boutique.
Meets with clients to assess resource needs and provides referral to appropriate community resources.
Drives to different community areas to pick up supplies for the St. Gianna’s No Cost Baby Boutique.
Meets with community partners to establish collaborative relationships and to stay well-informed on community resources that may be utilized by clients.
Manages St. Gianna’s inventory and obtains additional inventory through purchase or donations needed.
Oversees the stocking of the boutique and assures the boutique presents clients with a warm and welcoming atmosphere.
Coordinates and facilitates classes on pregnancy and parenting topics that benefit the local community.
Enters client information and statistics into Virtual Case Manager.
Creates monthly reports and statistical data for submission to the Program Manager.
Markets program within the community.
Available for media interviews when requested.
Drives for Agency business.
Performs other special project assignments at supervisor’s request.