SSDI Hearing Advocate

Brown & Brown Insurance

1d•$19 - $19•Remote

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Are you looking for a job that gives you the opportunity to build a great career while making a difference in peoples’ lives? Join Brown & Brown Absence Services Group as a SSDI Hearing Advocate We are looking for an experienced SSDI Hearing Advocate/Paralegal that is a great communicator who is customer-focused and excited by the prospect of working closely with a highly motivated and fast paced team. Hearing Advocates provide education and guidance to individuals at the appeal levels with the goal of obtaining Social Security disability benefits. As a SSDI Hearing Advocate, the primary focus is serving as a liaison and advocate for claimants to ensure a fast and favorable outcome of their Social Security Disability claim. This position is responsible for the various aspects of the reconsideration and hearing process from educating the client to ensuring the claimant file is complete prior to the decision at reconsideration or scheduled hearing. We build and maintain trusted relationships with our clients by educating them on the Social Security appeal process and ensuring timely and accurate claim management.

Requirements

Active listener.
Strong verbal communication skills, attention to detail, and critical thinking.
Listen with empathy; ensure clients feel well-informed while moving through calls efficiently.
Demonstrate polished interpersonal skills and strong professionalism.
Able to work in a fast-paced environment.
2 years minimum of SSDI Hearing or paralegal appeals experience required.
Proven ability to maintain confidentiality and discretion.
Strong computer literacy skills with the ability to type and speak simultaneously.

Nice To Haves

Salesforce or CRM experience preferred.
Experience thriving in a fast paced, multi-task-oriented phone-based environment.
Team player with a passion for helping people and demonstrating empathy & active listening skills.

Responsibilities

Provide education and guidance to individuals at the appeal levels with the goal of obtaining Social Security disability benefits.
Serve as a liaison and advocate for claimants to ensure a fast and favorable outcome of their Social Security Disability claim.
Manage various aspects of the reconsideration and hearing process, from educating the client to ensuring the claimant file is complete prior to the decision at reconsideration or scheduled hearing.
Build and maintain trusted relationships with clients by educating them on the Social Security appeal process and ensuring timely and accurate claim management.
Answer all incoming calls from clients and government parties.
Use independent decision-making skills to determine eligibility of potential claims.
Meet or exceed expectations in quality audits to ensure 100% accuracy on claims.

Benefits

$19.50/hr starting wage
40hrs/week (M-F 9am - 6pm EST)
Remote opportunity with computer equipment provided
Comprehensive medical, dental, and vision coverage
Access to covered mental health resources
A competitive 401k match
Employee Stock Purchase Program available to all teammates
Tuition reimbursement
Joining a culture of caring that values diversity of thought and background
Regularly scheduled team meetings and one-on-one development time with your manager
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.