SS Office Assistant

The University of New Mexico•Ranchos De Taos, NM

3d•Onsite

About The Position

The Student Affairs Office Assistant provides outstanding customer service and administrative support within the Student Affairs Office. This position assists students, faculty, staff, and visitors while supporting the daily operations of Admissions, Financial Aid, and the Business Office. The Office Assistant will gain valuable experience in higher education, customer service, office administration, and student support while maintaining confidentiality and professionalism.

Requirements

Eligible for Work-Study employment.
Enrolled in 6 Credit hours at UNM-Taos in good academic standing.
Excellent customer service and interpersonal skills.
Basic computer skills, including Microsoft Office.
Ability to communicate effectively both verbally and in writing.
Ability to maintain confidentiality.
Reliable, punctual, and dependable.
Ability to work independently and as part of a team.

Responsibilities

Welcome and assist students, families, and campus visitors in a friendly and professional manner.
Answer phones, transfer calls, and respond to general questions.
Direct students to the appropriate Student Affairs department or staff member.
Assist with Admissions, Financial Aid, and Business Office front desk operations.
Schedule appointments and maintain office calendars as assigned.
Scan, copy, file, and organize confidential student documents.
Assist with processing paperwork and preparing student files.
Maintain organized office spaces and replenish office supplies.
Assist with student outreach events, orientations, workshops, and campus activities.
Prepare informational materials and assemble packets for students.
Enter basic information into college systems while maintaining data accuracy.
Assist with mail distribution and office correspondence.
Maintain confidentiality of student records in accordance with FERPA regulations.
Perform other office and administrative duties as assigned.