SRE & Application Services Intern (Graduate/Master's)

WEX•Chicago, IL
•$30 - $45•Hybrid

About The Position

The WEX Summer Internship Program is a 13-week paid program running from late May to mid-August, designed to provide interns with real-world experience and skill development. The program includes mentorship, professional development, and weekly learning experiences. High-performing interns may have the opportunity to lead their own initiatives. WEX offers remote, hybrid, and onsite options, with the goal of bringing top interns back full-time or offering extended roles. This specific role is for an enthusiastic and curious Site Reliability Engineering (SRE) Intern to join the team and gain hands-on experience in reliability engineering. The SRE team is undergoing a transformation, focusing on ensuring reliability, performance, and efficiency across sophisticated products that generate complex telemetry data. The intern will support the team in building foundational reliability practices, developing automation tools, improving system observability, assisting with root cause analysis, and gaining exposure to incident management and resilient system design. The team operates with an agile mindset, blending engineering and operations in a collaborative environment with supportive mentors.

Requirements

  • Pursuing a Master's degree in Computer Science, Machine Learning, Software Engineering, or a related field.
  • Basic understanding of Linux/Unix administration, networking, and system troubleshooting.
  • Familiarity with scripting languages such as Python, Bash, or PowerShell.

Nice To Haves

  • Basic experience in CI/CD tools (e.g., Jenkins, GitHub Actions, or GitLab CI).
  • Awareness of cloud computing concepts (AWS, Azure, or GCP).
  • Good understanding of version control systems (Git).
  • Familiarity with developing AI based solutions.
  • Ability to work in a fast-paced, collaborative environment.

Responsibilities

  • Assist in monitoring system reliability and performance alongside senior engineers.
  • Shadow team members during incident response, triage, and root cause analysis.
  • Write basic automation scripts to help reduce routine operational tasks.
  • Learn and apply best practices in system design, maintenance, and change management.
  • Follow established processes for testing and service deployment.
  • Participate in team learning activities and knowledge-sharing sessions.

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • retirement savings plan
  • paid time off
  • health savings account
  • flexible spending accounts
  • life insurance
  • disability insurance
  • tuition reimbursement
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