Under the general direction of the Patient or Clinical Service Manager and in cooperation with all the members of the patient care teams, performs a wide range of customer relations, environmental, patient care, and supply functions to fully support patient care activities. Anticipates the needs of the operative schedule and proactively provides the necessary clinical support to maintain and stock core areas, to prepare cases, and to transport patients for surgery. Demonstrates an outstanding commitment to excellent customer service. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED