Sr. Voice Engineer I

Yum!Louisville, KY
$109,400 - $167,100

About The Position

The Global Enterprise Technology Solutions (GETS) Senior Voice Engineer will be a part of the Collaboration Strategy team helping architect and design the future state of the voice infrastructure. This candidate should have a broad set of IT knowledge, including but not limited to enterprise voice solutions, Microsoft Teams and Teams Phone technologies, Webex Contact Center, Office 365, and enterprise network fundamentals. Examples of primary objectives include developing the roadmap for telephony solutions, testing and researching new voice technologies, and managing vendor relationships. The engineer will work closely with other teams and departments daily to help them get the information they need to make better business decisions.

Requirements

  • Broad set of IT knowledge, including enterprise voice solutions, Microsoft Teams and Teams Phone technologies, Webex Contact Center, Office 365, and enterprise network fundamentals.

Responsibilities

  • Architect and design the future state of the voice infrastructure.
  • Develop the roadmap for telephony solutions.
  • Test and research new voice technologies.
  • Manage vendor relationships.
  • Work closely with other teams and departments daily to help them get the information they need to make better business decisions.
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