Sr Vocational Rehabilitation Consultant

Voya Financial • MN-Work@Home, Minnesota, MN

2d • Hybrid

About The Position

As a Senior Vocational Rehabilitation Consultant, you will be responsible for facilitating safe and efficient return-to-work plans by partnering with claimants, employers, and physicians; as well as analyzing vocational data to help claim analysts assess benefit eligibility per policy guidelines. This role involves reviewing vocational and medical information to assess and develop vocational management plans for RTW planning or forensic review. You will coordinate and collaborate with claimants, medical providers, employers, and internal partners to facilitate safe and effective return-to-work planning. Setting expectations for claimant involvement, including transferable skills identification, job seeking skills, resume development, and interview preparation, is key. You will also provide written reports for occupational analysis (OA) and transferable skill assessment (TSA) reviews to aid claim analysts. Additionally, you will support onboarding and training for new hires and experienced claim partners, participate in weekly Round Table sessions for vocational guidance, and potentially assist other business lines with vocational consultations and projects.

Requirements

• Master’s Degree in Rehabilitation Counseling or closely related field
• CRC
• 2-4 years of disability management with prior industry-related experience in STD/LTD with case management and forensic (OA/TSA) reviews
• Excellent interpersonal, communication, and organizational skills
• Strong analytical and critical thinking abilities
• Proficiency with digital tools and comfort navigating multiple platforms

Responsibilities

• Review vocational and medical information to assess and develop vocational management plan regarding claim handling for RTW planning or forensic review
• Coordinate and collaborate with claimants, medical providers, employers, and internal partners to assist with the facilitation of a safe and effective return to work planning
• Set expectations for claimant involvement throughout vocational handling to enhance partnership and interest for return-to-work plan development, including transferable skills identification, job seeking skills, resume development, and interview preparation
• Provide clearly written reports for occupational analysis (OA) reviews and transferable skill assessment (TSA) reports to assist claim analysts with completing eligibility assessments and claim management planning
• Support onboarding and training needs for new hires (Vocational, Accommodations, Clinical, and Claims) as well as ongoing partnership to experienced claim partners for continued department growth and development
• Participation in weekly Round Table sessions to provide vocational guidance for claim management planning
• May assist other business lines (Supplemental Health, Life, and Critical Illness) by consulting on vocational and return-to-work capabilities, as well as supporting projects and taking on additional responsibilities as determined by business needs

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior