Sr. UX Designer

Canopy•Draper, UT

7d•Hybrid

About The Position

Canopy is seeking a User Experience Designer to join their product team. Designers play a crucial role at Canopy, responsible for creating impactful customer experiences and improving overall customer experiences for the organization. The ideal candidate is generous, thoughtful, practical, collaborative, and eager to learn. The User Experience design team is empowered to research, prioritize, prototype, and test product experiences as part of embedded product development teams, ensuring the creation of valuable and useful products. They are also responsible for fostering a culture of structured design and research company-wide to promote user-driven decision-making. Canopy designers are AI-first, utilizing AI to accelerate research, exploration, and prototyping, and designing AI experiences within the product. They are comfortable working with both code and visual design tools, using the most effective tool for each task. This is a hybrid position located in Draper, Utah, requiring in-office presence on Mondays, Wednesdays, and Fridays.

Requirements

5 + years of experience in Product Design, UX Design, or Interaction Design.
A customer-obsessed attitude and strong empathy for users.
Deep understanding of mobile and web design patterns, responsive design, and accessibility standards.
Proficiency in common design tools and methodologies (Figma, Usertesting.com, wireframing, workflow diagrams, etc.).
Confident, practical use of AI throughout your own process, including research synthesis, exploration, prototyping, and production work, with a clear point of view on where it helps and where it doesn't.
Comfort working in both code and the canvas. You don't need to ship production code, but you can read a component, prototype in code when that's the faster path, and hold your own in technical conversations.
Experience designing AI features, or a real appetite for it, including prompt and input design, communicating model confidence, graceful failure, and human review.
A portfolio of work in which you were the primary designer leading high-impact projects for mobile and desktop. Showcase problem-solving, decision-making, iterating, ideating, prototyping, and overall visual design.
Ability to partner directly with product managers and engineers to discover user needs, design solutions, and test assumptions prior to building.
An understanding of the purpose of prototyping as a means to explore and validate design concepts and solutions.
The desire to regularly collaborate often with other designers; share, learn, and mentor.
Experience conducting user research, usability testing, and translating insights into actionable design improvements.
Excellent communication and collaboration skills, with the ability to effectively present and articulate design concepts and decisions.
Strong analytical and problem-solving skills, with the ability to translate complex user workflows into intuitive and efficient interactions.
A solid understanding of the impact of strong design and have good business intuition.
Consistently positive attitude, highly self-motivated, undeterred by challenging feedback or the occasional need to send things back to the drawing board.
High bar for quality, and you know what great work looks like.

Nice To Haves

Experience in designing user interfaces for B2B, B2B2C, or B2C fintech applications is a plus.

Responsibilities

Embed cross-functionally with product management and engineering to represent the design team, facilitate user-driven discussions, make decisions, and provide feedback in product planning and execution.
Collaborate closely with design and product leadership to define features and contribute to the overall direction of the product area.
Set up, lead, and execute customer research and stakeholder interviews with the product manager.
Design user flows, prototypes, and high-fidelity visuals and assets.
Construct prototypes that accurately portray the designed user interactions.
Design AI-powered experiences in the product, shaping how customers direct, trust, correct, and stay in control of AI in their workflows.
Prepare all assets for engineering handoff to clearly illustrate what needs to be built.
Work closely with engineering to ensure the highest quality implementation of designs and objectives, owning every aspect of the design.
Collaborate often with other user experience designers to ensure the overall product experience is cohesive and valuable.
Construct user interfaces within a design system and component library.
Provide guidance and coaching to fellow designers, contributing to the overall skill enhancement of the entire team.
Seek input and feedback from a wide range of stakeholders, including product designers, subject matter experts, engineers, product managers, sales, customer support, and marketing, to ensure the development of a cohesive and user-centric experience.

Benefits

Flexible Paid Time Off
10 company holidays
Medical, Dental, and Vision health benefits
HSA Match
401(k) with 100% match up to 3% of contribution (immediate eligibility, 100% vesting)
Access to Impact Suite & Employee Assistance Program (EAP) for mental health
Paid New Parent Leave & Birthing Parent Leave
100% company paid Basic Life & AD&D insurance
Long & short-term disability coverage
Nectar - peer-to-peer recognition program
Company Events (monthly company-wide meetings, summer parties, etc.)
ERG Committees for continuing education, community outreach, recruiting, onboarding, etc.
Fully-stocked kitchen