Sr. UX Designer, Connect

PlayStation Global • San Mateo, CA

2h • Hybrid

About The Position

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, SIE is a dynamic technology company delivering cutting-edge hardware and network services, and an entertainment leader with beloved intellectual properties. The Sr. UX Designer, Connect role contributes to and shapes experiences across PlayStation’s cross-platform ecosystem. This role will help players, families, and communities get started, manage their accounts and relationships, stay safe, and move seamlessly across PlayStation products and services. The designer will create intuitive, scalable experiences across console, mobile, web, and other connected surfaces, covering areas such as account journeys, onboarding, identity, privacy, safety, family management, social connection, communication, self-service support, and cross-device continuity. The role involves partnering with product, research, engineering, policy, legal, and regional teams to balance usability, trust, compliance, privacy, safety, and business objectives. As a senior designer, the individual will help define experience strategy, simplify complex systems, influence cross-functional decisions, and deliver high-quality design solutions that work globally across platforms, surfaces, and regions. The position is a hybrid role based in San Mateo and is part of the broader Sony design organization, collaborating with a global network of designers.

Requirements

• BA/BS in Interaction or Product Design, Human Factors, or equivalent experience.
• 5+ years of product or UX design experience, including platform or systems-level work.
• A portfolio that showcases thoughtful, simple, deliberate & intuitive design, with extraordinary interaction, motion, and visuals.
• Experience shipping complex, multi-surface experiences (console, mobile, web, or connected devices).
• Strong systems thinking and interaction design skills.
• Ability to operate independently in ambiguous, technically complex environments.
• Experience collaborating closely with cross-functional partners.
• High level of proficiency with Figma, including components, auto-layout, prototyping, tokens, animation, plugins, etc.
• Clear, concise communication and presentation skills.

Nice To Haves

• Strong understanding of the PlayStation ecosystem, platform strategy, and service landscape.
• Demonstrated history of leading products from early concept through successful launch at scale.
• Deep knowledge of player behaviors, gaming culture, and industry trends.
• Experience operating effectively within globally distributed, cross-functional teams.
• Proven ability to design scalable, localized experiences for diverse international markets.

Responsibilities

• Own UX for a core platform surface, system feature, or end-to-end player journey.
• Lead design from concept through launch across console, web, and/or companion experiences.
• Translate complex technical and platform constraints into intuitive, performant user experiences.
• Define interaction models, navigation patterns, and scalable UI frameworks.
• Partner closely with Product, Engineering, and Research to shape roadmap and feature strategy.
• Reduce ambiguity in emerging or evolving platform capabilities through rapid prototyping and validation.
• Contribute to and evolve platform design systems and standards.
• Facilitate critiques and drive high-quality design execution across teams.
• Mentor designers and elevate craft, consistency, and systems thinking.
• Present and communicate design decisions clearly to cross-functional and leadership stakeholders.
• Balance innovation with usability, accessibility, performance, and platform consistency.

Benefits

• background checks at the offer stage for all new employees (which may include criminal background checks for some roles)
• process personal information to support these checks
• Equal Opportunity Employer
• Fair Chance employer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree