This role is responsible for ensuring that Utilization Management Specialists follow set policies and processes for addressing authorization requests. The specialist will serve as the lead interface between the authorization processing team and Health Partners, Care Managers, and Discharge Planners. They will also provide oversight for non-clinical medical management staff. Key responsibilities include identifying and referring appropriate members for care management and quality issues, overseeing interrater reliability audits for Patient Care Coordinators, and using independent judgment to ensure templates are compliant with Federal, State, and Regulatory requirements. The role involves documenting, identifying, and communicating with Health Partners, Care Managers, and Discharge Planners to establish safe discharge planning needs and coordination of care in a timely and cost-effective manner. Additionally, the specialist must meet third-party payer standards, maintain knowledge of changes impacting regulatory/accrediting compliance for reimbursement, and assist the Director in reporting information related to admissions and continued stay reviews. Participation in interdepartmental meetings to promote knowledge, troubleshoot, and resolve utilization management issues is expected. The specialist will also serve as an educational and communications resource regarding utilization management activities and processes, and keep the department manager informed of problems.
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Job Type
Full-time
Career Level
Senior