Sr. Transportation Client Service Leader

CDM Smith•San Francisco, CA

About The Position

Build what’s next for Bay Area transportation with CDM Smith. CDM Smith is looking for a dynamic Client Service Leader (CSL) to help grow our West Transportation Group in the Bay Area. This high-impact role is ideal for someone who thrives on building client relationships, shaping growth strategies, and connecting teams to meaningful transportation work. You will help lead our Bay Area growth strategy by strengthening agency relationships, identifying new opportunities, leading strategic pursuits, and supporting projects that improve mobility, safety, sustainability, and quality of life across the region. This is a chance to help define CDM Smith’s next chapter in Northern California transportation alongside a collaborative team focused on strategic growth, local relationships, and long-term market presence. We are looking for a relationship-focused leader ready to inspire teams, grow trusted partnerships, and help communities move better.

Requirements

Bachelor's degree.
15 years of related experience.
Equivalent additional directly related experience will be considered in lieu of a degree.

Nice To Haves

Strong technical and business development experience in civil transportation engineering, including existing relationships with local public transportation entities such as MTC, City of Alameda, BART, SamTrans, VTA or Caltrans
PE strongly preferred

Responsibilities

Lead business development and sales efforts across the Bay Area transportation market
Build relationships with transportation agencies, municipalities, and industry partners
Create client-specific growth strategies that turn market insight into opportunity
Lead capture plans, proposals, and presentations with project managers and technical teams
Represent CDM Smith in transportation organizations and client-facing forums
Champion exceptional client service and successful project delivery