Sr Transformation Manager

T-Mobile•Frisco, WA

1d•$108,900 - $196,500

About The Position

The Senior Transformation Manager is responsible for achieving the transformation agenda for the assigned organization at T-Mobile, working closely with key business partners across the enterprise and the specific transformation teams. This role leads the team responsible for identifying and launching transformative driven programs to inform, influence, support and execute the end state vision for transformation. The position plays a critical role in scoping key business requirements, designing and documenting the processes, organizational model and service delivery, as well as ensuring the necessary tools are available to support the value case. The Senior Transformation Manager will play a key role in improving the quality and efficiency of core processes and will collaborate across all major process areas, interacting mostly with the Revenue Operations team, key business stakeholders and leaders, and the technology process leads to effectively communicate how selected innovation will benefit the overall program. Primary responsibilities include discovery of emerging technology, new business and technical capabilities, and innovation partners leading to partner integration and adoption of new processes and technology. This position plays a key role in the evangelizing of transformative technology and processes, operations, data, and governance across all impacted stakeholders.

Requirements

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
Business Analysis (Required)
Business Transformation (Required)
Change Management (Required)
Process Design (Required)
Project Management (Required)
Stakeholder Management (Required)
Strategic Leadership (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Acceptable areas of study include Business Administration / Computer Science (Preferred)
7-10 years Knowledge of key business processes along with strong analytical skills. (Preferred)
4-7 years Experience in owning, managing and delivering large transformation projects. (Preferred)
4-7 years Progressive cross-functional leadership experience in supporting technology strategy, software development, engineering and operations. (Preferred)
4-7 years Management consulting experience in strategy, finance, operations, risk management, and systems integration. (Preferred)
Management Consulting (Preferred)
People Management (Preferred)

Responsibilities

Execute on the transformation; implementing short- and long-term enhancements, including the development, documentation, and validation processes.
Manage multiple project deliverables including identifying necessary resources and developing a schedule to meet completion deadlines.
An initial focus will be on the analysis and redesign of processes, engaging business stakeholders to understand problem use cases, identify process simplifications and improvements, and work to gain consensus on approach.
Identifying and incorporating key data and operational dependencies and risk across the organization.
Define the transformation opportunities, roadmap and execution details.
Lead a project/program that is responsible for the design, build and delivery of transformational programs with ability to develop implementation plan, design, develop, test and deploy future state capabilities.
Influence the adoption of new processes and capabilities by working through business and technology partners; and provide stakeholder focused support to business teams as they adopt new capabilities.
Lead a project/program that is responsible to operate and support the platform and systems developed, establish and track KPIs, Cross program alignment and process optimization.
Lead a project/program that is responsible for operating & supporting the platform and systems developed by performing application support, establishing and tracking KPIs, cross program alignment & enterprise process optimization.
Create and execute upon sustainable transition plan.