Sr Trans Ops Support Specialist

Exelon • Middelkerke, Maryland

8d • Hybrid

About The Position

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive. In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. Are you in?

Requirements

• Bachelor's degree in Business, Education or related AND 4-7 years related business experience, or in lieu of Bachelor's degree, a minimum of 6-9 years relevant business experience is required.
• Demonstrated written, verbal communications and presentation skills
• Knowledge and use of computer systems and business applications
• Strong observation, evaluation, coaching and feedback skills
• Demonstrated teamwork and strong interpersonal skills

Nice To Haves

• Experience as a trainer in adult training situations

Responsibilities

• Develops and delivers training that integrates business processes and systems with skills and knowledge required for employees to safely and effectively perform job duties.
• Assesses the organization to identify areas that require training to reinforce business process, skills and/or knowledge.
• Provide coaching and guidance to SME Adjunct Instructors.
• Supports the training programs and regulatory compliance requirements for both Initial and Continuing Education training, ensuring that all control room personnel achieve and maintain their required certifications with PJM and NERC.
• Supports the Initial Qualification program that each new hire must pass to be qualified as a system operator.
• Supports training drills with external stakeholders, Exelon organizations and regulatory agencies (PJM, NERC & FERC).
• Supports the Management Model for the organization and reviews procedures that are used by the organization to operate the system in a safe and reliable manner on a day-to-day basis in normal and emergency situations.
• Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with COMPANY procedures and fundamentals.
• Design, develop and maintain complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation.
• Maintain the Transmission System Operations procedures, manuals and guides that govern the day-to-day operations of the system in normal and emergency situations.
• Support training drills that involve Regional Transmission Organizations.

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $101,600.00/Yr. – $139,700.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior