Sr. Trade Corrections Professional

Ameriprise Financial Services, LLC•Minneapolis, MN
•$44,400 - $66,600•Hybrid

About The Position

Process trade corrections by analyzing and correcting entries for various product types, including mutual funds, securities, cash, bonds, and managed accounts, through internal processing systems. Work with internal and external business partners to research and resolve issues accurately and promptly, while ensuring transactions comply with industry rules and regulations and internal compliance procedures. The role is part of Ameriprise Financial’s Business Support & Operations job family and CLEAR Clearing line of business. Employees work in the office at least four days per week, with flexibility to work from home one day per week. The position is full-time and non-exempt. Base salary is $44,400–$66,600, with potential variable pay depending on the role.

Requirements

  • High school diploma or GED. Post-secondary education and relevant work experience may be interchanged to meet the combined minimum requirements for education and experience.
  • Previous operations, processing, or customer service experience.
  • Strong attention to detail and demonstrated ability to meet accuracy standards in a high-volume processing environment.
  • Ability to research and resolve problems.
  • Ability to manage multiple priorities in a fast-paced, results-driven, transaction-based environment.
  • Ability to communicate effectively and professionally with internal business partners and advisors.
  • Valid U.S. work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

  • Expertise in trading activity.
  • Understanding of Thomson, BETA, COLA, APL, and other internal systems, including Nice and DocX.

Responsibilities

  • Resolve trade correction cases accurately and on time.
  • Analyze account activity, determine the cause of errors, and take appropriate action to correct trading activity.
  • Research and resolve issues with internal and external business partners; troubleshoot and provide seamless service.
  • Provide support to other team members as needed.
  • Identify root causes of trade correction errors and provide appropriate solutions.
  • Conduct trend reporting and participate in problem-solving sessions to support continuous process improvement.
  • Ensure transaction processing follows industry rules and regulations and internal compliance procedures.

Benefits

  • Competitive and comprehensive benefits program supporting health and well-being, including vacation time and sick time.
  • Many roles are eligible for variable pay, such as bonuses, commissions, and/or long-term incentives, depending on the role.
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