Sr. Trade Compliance Manager

F5 Networks•Seattle, WA

About The Position

The Sr. Trade Compliance Manager is responsible for international cross-border import and export processes for F5 Services’ RMA business, ensuring compliance with U.S. and international customs and security regulations and standards. The role serves as the subject matter expert on international import/export compliance for F5 RMA Services, identifies opportunities for improvement, and works with logistics team members to manage brokers, freight forwarders, and carriers so goods and materials move across borders efficiently and legally. The position is the primary point of contact for internal and external inquiries related to these activities. The manager maintains compliance through ongoing audits and research, oversees import/export compliance within the Services business, investigates and reports risks, and develops processes to resolve and track compliance findings. The role also supports accurate documentation and data integrity, continuous process improvement, lead-time reduction, and compliance by F5 manufacturing and logistics partners. Duties are performed in a normal office environment and include other related responsibilities as assigned.

Requirements

  • At least 5 years of recent experience in customs brokerage or logistics.
  • At least 5 years of experience working directly with customers.
  • At least 5 years of experience exporting equipment.
  • Bachelor’s degree, preferably in Supply Chain, International Business, Finance, or a similar field.
  • Thorough understanding of import regulations for the Middle East, Latin America, Hong Kong, China, and other regions.
  • Experience applying resolutions to problems and situations ordinarily encountered.
  • Demonstrated ability to work cross-functionally with internal and external customers, consultants, and service providers, and to meet or exceed business objectives.
  • Experience managing Logistics Service Providers and working with international brokers and outside consultants to interpret international laws and implement appropriate processes and procedures.
  • Experience creating operating manuals and written procedures, and developing concepts, techniques, and standards at both high and detailed levels.
  • Excellent verbal and written communication skills, including the ability to handle cross-cultural tactical issues and interact with upper management.
  • Strong research and process-development skills, analytical thinking, and numerical ability.
  • Intermediate proficiency with Microsoft PowerPoint, Access, and Excel.

Nice To Haves

  • Experience exporting high-tech equipment, preferred.
  • Clarify experience is a plus.

Responsibilities

  • Uphold F5’s Business Code of Ethics and promptly report violations of the Code or other company policies.
  • Ensure compliance with applicable company policies and U.S. and international regulations through continuous audit and research while managing international trade flows.
  • Serve as the import/export compliance subject matter expert for F5 Services and provide oversight in partnership with internal F5 business units.
  • Research international import/export regulations, report risk findings to management, and develop and implement processes to resolve and track those findings.
  • Ensure F5 manufacturing and logistics partners adhere to F5 compliance standards and specifications.
  • Maintain proper documentation and procedures, ensure data integrity, and drive continuous process improvement and lead-time reduction.
  • Liaise with internal and external customers in support of international trade activities.
  • Perform other related duties as assigned.

Benefits

  • Incentive compensation may be offered.
  • Bonus may be offered.
  • Restricted stock units may be offered.
  • Benefits are available; specific benefits are described on F5’s careers benefits page.
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