Sr. Territory Field Lead

Big Bang Enterprises • Gardendale, AL

3d • Hybrid

About The Position

The Senior Territory Field Lead (STFL) is an experienced field sales enablement professional who drives revenue, growth, profitability, and consistent execution across an assigned market while also strengthening performance across the broader region. The role retains full Indirect Field Leader responsibilities in its home market and receives dedicated time each week to train, coach, and mentor regional TFLs and support priority regional initiatives. Working in close partnership with the Regional Manager, the Senior TFL provides added oversight, field perspective, and practical guidance that improve execution and accelerate capability building. This is a senior individual-contributor role: the Senior TFL influences through expertise, credibility, and peer leadership but does not directly manage, evaluate, schedule, discipline, or approve employment actions for other TFLs. Formal people leadership and accountability remain with the Regional Manager.

Requirements

• Two or more years of sales and client-facing experience.
• Demonstrated success in field execution, sales enablement, partner support, or a comparable role.
• Experience training, coaching, mentoring, or developing peers.
• Strong interpersonal, communication, facilitation, and presentation skills.
• Ability to assess performance, interpret sales results, and translate insights into action.
• Ability to influence without direct authority and maintain clear boundaries in a peer-leadership role.
• Ability to manage competing market and regional priorities in a dynamic environment.
• Willingness to travel within the assigned market and region as business needs require.
• A valid driver’s license and ability to pass a motor vehicle record check.
• Willingness to take and pass a drug test in accordance with applicable state guidelines.

Nice To Haves

• Bachelor’s degree.
• Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
• Experience in the wireless industry, account management, or as a Brand Ambassador.
• Demonstrated ability to drive sales, productivity, and sustained performance improvement.
• Strong financial acumen and experience interpreting and analyzing sales results.
• Track record of leading cross-market initiatives or improving adoption of new programs and processes.

Responsibilities

• Implement localized sales enablement plans across assigned Agent locations to grow revenue, maximize profitability, and achieve regional sales goals.
• Strengthen Agent capabilities through product knowledge, skill development, and tailored sales strategies.
• Monitor Agent and channel performance, analyze market factors, and identify opportunities for continuous improvement.
• Establish and grow trusted partnerships with existing Agents and develop productive new Agent relationships.
• Champion assisted-sales tools and triage frameworks, including approved point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
• Partner with Agent leadership to coordinate priority launches, distribute real-time updates, and support completion of training, incentives, and promotions that improve territory performance.
• Translate strategic and organizational changes into clear, actionable field guidance so teams understand day-to-day impacts and remain prepared.
• Deliver practical training, reinforcement, and field-based knowledge sharing for TFLs, including onboarding support for new team members when requested by the Regional Manager.
• Provide ongoing, developmental coaching and mentorship that build TFL capability, confidence, consistency, and problem-solving skills.
• Partner with the Regional Manager to plan, launch, and sustain regional priorities, providing added oversight and field-level guidance to improve execution.
• Model strong field practices, reinforce expectations, identify execution gaps, and share repeatable approaches across markets.
• Consolidate field feedback, recognize trends and barriers, and provide the Regional Manager with timely, fact-based observations and recommendations.
• Connect TFLs across the region, encourage peer learning, and help transfer successful practices between markets.
• Provide guidance and feedback within the scope set by the Regional Manager; promptly elevate performance, conduct, staffing, or other formal management matters to the Regional Manager.
• Manage home-market commitments and dedicated regional-support time in partnership with the Regional Manager, escalating capacity conflicts early.

Benefits

• Competitive salary and benefits package.
• Access to professional development and career growth opportunities.
• A collaborative and supportive work environment that values innovation and excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior