Sr. Technical Training Instructor, 3P Service & Collision

Rivian•Dallas, TX

4d•Onsite

About The Position

Rivian is looking for a top-talented Sr. Technical Training Instructor to join our Service L&D Team. The instructor will develop and manage all aspects of mechanical repair training for the 3rd Party Certified Service & Collision Repair Network. This role will require high levels of initiative, independent judgment, and cross-team collaborative capability. Able to lead teams to creative solutions and develop new training programs in a compressed timeline. Our instructor will be responsible for delivering product training and supporting curriculum updates. While this role will initially be based at the Dallas Service Center, it is expected transfer to Frisco, TX in 2027.

Requirements

5+ years’ experience with demonstrated leadership in an automotive technical training environment.
A genuine fascination for education and a commitment to global change
A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision.
Strong familiarity with developing a training course that includes everything from curriculum development to delivering to technicians.
Collaborate with Instructional Designers and Interactive Media Developers for course development.
Demonstrated experience in driving service training on complex subjects.
Open to travel (+50%) to provide training throughout North America.
Valid driver’s license with a clean driving record.
Willingness to work in a fast-paced and cross-functional environment.
Appropriate interpersonal styles and communication methods to work effectively with internal and external partners.
Able to work efficiently under a high amount of work/stress.
Equivalent practical experience or a BA/BS degree preferred.
Automotive Collision / Mechanical Repair Technician background a plus.
Familiar with learning management platforms and how to navigate them preferred.
Experience working with technical content preferred.

Responsibilities

Collaborate with a world-class training team that will develop online, virtual, and instructor-led mechanical training for Rivian’s 3P Certified Network
Engage and educate technicians who will perform service and mechanical repair functions on Rivian vehicles.
Work alongside the larger Training Organization at Rivian to create industry-leading training.
Provide live Virtual Training sessions for technicians in a remote environment.
Interact with the Training Development Team as a service/collision subject matter expert.
Work directly with Service Engineering to understand training topics needed for Rivian vehicle repairs.
Work with external third-party training providers to provide support as a Rivian subject-matter expert.
Work to support first-responder training content and relay it to the 3rd-party network.
Develop new and creative ways to deliver training content.
Manage the operations of the regional training hub, including, but not limited to, the training schedule, inventory maintenance, facilities management, daily operations, training equipment, tooling, and vehicle maintenance, to the highest standards, keeping a well-organized and clean training area.