Sr. Technical Training Development Specialist

SubaruCamden, NJ
Hybrid

About The Position

This role is responsible for designing and maintaining technical training programs for Subaru technicians. The specialist will independently develop curriculum modules, contribute to new technology training, and collaborate with subject matter experts and cross-functional teams. While possessing strong technical autonomy, this position does not involve budget management or formal people management.

Requirements

  • At least 4-6 years of relevant automotive experience required.
  • Strong verbal and written communication, presentation, and facilitation skills.
  • Advanced operational and diagnostic knowledge across all automotive systems.
  • Ability to translate complex technical diagnostics into structured learning content.
  • Working knowledge of instructional design principles for instructor-led and digital delivery formats.
  • Ability to manage multiple concurrent curriculum assignments and meet development deadlines.
  • Comfortable working in shop/lab environments with vehicles, diagnostic tools, and simulators.
  • Proficiency in Microsoft 365 applications.
  • Associate's Degree required or H.S. Diploma and equivalent automotive technical experience considered in lieu of degree required.

Nice To Haves

  • Subaru Specialist Technician certification or ability to obtain within, 1 Year
  • Subaru Master Technician certification or ability to obtain within, 1 Year
  • ASE Automobile & Light Truck Certifications (A1-A8) Master Automobile Technician or ability to obtain within , 1 Year
  • ASE Advanced Engine Performance Specialist Certification (L1) or ability to obtain within , 1 Year
  • ASE Light Duty Hybrid/Electric Vehicle Specialist Certification (L3) or ability to obtain within , 1 Year
  • ASE Advanced Driver Assistance Systems (ADAS) Specialist Certification (L4) or ability to obtain within, 1 Year

Responsibilities

  • Independently designs, develops, and updates components of instructor-led and digital technical training curriculum, including lesson plans, student materials, assessments, and multimedia assets.
  • Coordinates with Development Managers, Multimedia Designers, and external vendors for training material production and timeline alignment.
  • Plans the development and distribution of training aids, lab materials, tools, and technical simulators, determining optimal environmental arrangements and necessary supplies for asset creation (photography, measurements, videos, etc.).
  • Contributes to New Technology Training (NTT) development for new vehicle and system launches, creating content like course chapters and training activities.
  • Facilitates developed content in front of the Training Manager audience as the subject matter expert (SME).
  • Supports Train-the-Trainer (T3) events by assisting with content preparation, facilitation, and instructor alignment.
  • Maintains technical knowledge of all automotive systems and evolving diagnostic methodologies.
  • Evaluates training effectiveness through field observation, instructor feedback, and learner performance data, recommending curriculum improvements.
  • Supports departmental initiatives, including planning and/or creation of events for technician competitions and special training events.
  • Engages and collaborates with partner departments (QA, NASI/SBR, Retail Operations Training, Fixed Operations, Marketing, Product Management) to anticipate and align future technical training needs.
  • Leads content working sessions with SMEs and relevant stakeholders to gather, validate, and structure technical information.
  • Reviews Subaru Academy and Aftersales Information Service (SAIS) documentation to identify curriculum updates.

Benefits

  • Medical, Dental, Vision Plans
  • Pension, Profit Sharing, and 401K Match Offerings
  • 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays
  • Tuition Reimbursement Program: Fifteen-Thousand-dollar Yearly Benefit
  • Vehicle Discount Programs
  • Professional growth and development opportunities
  • Direct partnership with senior leadership
  • Formal Mentorship Program
  • LinkedIn Learning License
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