Sr. Technical Project Manager, Axon 911
About The Position
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Requirements
- PMP or CAPM certified
- 3 - 5 years of experience managing global technical projects, preferably within a B2B SaaS, IT, or cloud services company
- Experienced in leading cross-functional teams through cloud or hybrid infrastructure implementations
- Possess strong knowledge of IT infrastructure, networking concepts, and cloud deployment models (AWS, Azure, etc.)
- Proven ability to translate customer needs into actionable technical plans
- Thrive in a dynamic, fast-paced startup culture and are confident interfacing with both technical and executive stakeholders
- Open to domestic travel to support project execution and client success (up to 20% or more)
Nice To Haves
- Experience with ESInet and NG911 i3-compliant technologies
- Familiarity with systems used by PSAPs or other emergency services
- Hands-on experience managing projects involving cloud-native architectures or real-time communication platforms
- Demonstrated ability using AI tools, cross-platform integrations, and innovative tools
Responsibilities
- Lead end-to-end deployment of cloud-based platforms, including system configuration, testing, and go-live support
- Collaborate with customers, partners, and internal teams to implement scalable, secure, and resilient IT solutions tailored for public safety
- Create/manage project and technical implementation plans (e.g., infrastructure readiness, data flows, failover testing)
- Coordinate with DevOps, R&D, and Solution Architects to align product capabilities with deployment requirements
- Manage expectations across stakeholders, resolve issues proactively, and ensure milestone delivery
- Facilitate system handovers to customer IT teams and lead onboarding/training where required
- Identify post-deployment support needs and optimization opportunities for add-on services
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Snacks in our offices
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
