Sr. Technical Program Manager

PhiloCambridge, MA
$165,000 - $230,000Hybrid

About The Position

Philo is seeking a Senior Technical Program Manager to own the end-to-end execution of multi-platform technical programs. This is a hands-on role where you will be embedded in the product development process, collaborating daily with Product Managers, engineering domain leads, and QA. Your primary focus will be on coordinating rollouts, enforcing process standards, and ensuring complex cross-team programs stay on track. A key aspect of this role involves bringing structure to work that may not yet have it, especially as Philo ships features across numerous platforms including web, iOS, Android, Roku, Amazon Fire TV, Samsung, Vizio, and more. Success in this role requires careful dependency management, clear communication, and the ability to hold teams accountable without becoming a bottleneck. You will report to the Head of Program Management and work closely with the Head of Product and Engineering and Business leadership.

Requirements

  • 10+ years of technical program management experience, with a track record of owning complex, multi-team software programs end-to-end
  • Experience at a consumer technology company shipping products across multiple platforms or surfaces (mobile, web, connected TV, or similar)
  • Strong grasp of software development lifecycle: you can engage meaningfully with engineers on technical approach, understand system-level tradeoffs, and facilitate design discussions
  • Demonstrated ability to coordinate across multiple engineering domains simultaneously, managing dependencies and keeping programs moving in ambiguous environments
  • Disciplined about documentation and process— you make things findable, traceable, and repeatable
  • Comfortable operating as an individual contributor in a lean organization where you own execution, not just coordination
  • Experience with Jira, Notion, or similar project tracking and documentation tools
  • Background in streaming or subscription consumer products

Nice To Haves

  • Familiarity with multi-platform distribution environments (Apple, Google, Roku, Amazon, or similar)
  • Experience in a startup or scale-up environment where the program management function was still being built out

Responsibilities

  • Own 5–8 active multi-platform rollouts at any given time (e.g., a new feature that was already proven on Roku now being rolled out to web, iOS, and Android; or billing flow changes across all distribution platforms)
  • Drive programs end-to-end: scoping, requirements, technical design coordination, implementation tracking, testing, launch, and post-launch retro
  • Build and maintain project schedules, milestone tracking, and dependency maps across engineering domains
  • Track sprint and marathon commitments across domain teams; surface blockers early and drive resolution
  • Document decisions, action items, and outcomes in Notion; track action items through to completion
  • Lead program-level meetings including kickoffs and cross-team syncs
  • Present program progress in planning meetings and other forums as needed
  • Coordinate work across Philo's engineering domain teams on complex multi-domain programs
  • Ensure platform-specific requirements are captured and that no surface gets left behind
  • Partner with domain leads on what is being prioritized each cycle; identify resource gaps and bottlenecks early
  • Coordinate with QA as part of the standard rollout process; testing coordination is part of the job
  • Review PRD quality for complex cross-platform and cross-domain projects; flag missing requirements before they surface in implementation
  • Identify opportunities for better definition or optimization in the development planning process, run quarterly retros on the process, and work with leadership to implement recommended changes
  • Complete process administration milestones, e.g., setting up the project database for a new quarter and communicating it out
  • Support Philo's Product Managers with tactical execution, ensuring teams are following established process and that the Project Tracker is consistently accurate
  • Build repeatable mechanisms for planning, dependency management, readiness checks, and executive visibility — bring structure without unnecessary process overhead
  • Partner daily with the Head of Product and his PMs on what needs coordination; own how that coordination happens
  • Coordinate with Engineering leadership on resourcing and launch timelines
  • Escalate to the Head of Program Management when blockers cannot be resolved at the program level
  • Bridge communication between technical and non-technical stakeholders

Benefits

  • Full health, dental and vision coverage for you and your family
  • 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
  • Flexible working hours
  • Up to 20 weeks of fully paid parental leave
  • Unlimited paid time off for vacation and sick leave
  • $2,000 annual vacation bonus (we pay you to take a two week vacation)
  • $5,250 annually for professional development and educational assistance
  • $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
  • $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco)
  • Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps
  • Dog-friendly office
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