Sr. Technical Program Manager

Virtuoso, Ltd.•Fort Worth, TX

4d•$130,000 - $140,000•Onsite

About The Position

The Senior Technical Program Manager oversees all program management aspects of one or more designated product teams for the Events Engineering team leveraging Agile methodology in either a Scrum or Kanban framework. The Senior Technical Program Manager is responsible for initiating and managing the program management aspects of product delivery, providing daily input and periodic status reports, managing risk, serving as support provider in case issues arise, and holds primary responsibility for product delivery success.

Requirements

Bachelor’s degree in Marketing, Computer Science, Analytics, Business Administration, Operations Engineering or related field; MBA preferred
6+ year experience in Scrum/Agile/Kanban, working with Infrastructure Engineering team (Cloud Infrastructure Engineering, Cyber Security)
Minimum 4 years of prior experience in technical program, project, or product management and/or business analyst roles, including responsibility for infrastructure program and solutions requirements
Scrum Certified Product Owner preferred
Highly motivated, results-driven technical program manager with strong analytical skills, business acumen and technical aptitude
Has technical working knowledge of enterprise cloud infrastructure/systems
Ability to work independently with limited supervision and under tight deadlines
Experience working cross-functionally with a wide breadth of product managers, user experience designers, engineers, stakeholders, users, and business leaders to generate buy-in for the technical program direction
Demonstrated ability to understand and analyze complex business problems and processes, and to define technology solutions that support business objectives
Ability to conceive of and accept responsibility for projects and complete their full life cycle
Capability to work as an individual contributor as part of a larger team
Excellent analytical abilities and oral/written communication skills
Entrepreneurial spirit and problem-solving skills, with track record for delivering results in structured and unstructured environments
Experience with Scrum/Agile/Kanban software development
Strong skills in inspiring the win-win-win
Ability in leading people or projects
Current business trend knowledge

Nice To Haves

Experience in travel industry a plus but not required

Responsibilities

Lead the planning, execution and delivery of Agile efforts (sprints or Work in Progress), ensuring alignment with Product roadmap and planning.
Facilitates ceremonies (daily stand-ups, spring planning, reviews, retrospectives) to foster team collaboration and continuous improvement.
Facilitates, creates, documents, and manages product backlog and delivery.
Act as the primary point of contact for stakeholders between Product, Engineering and Product Design, providing regular updates and ensuring transparency in progress and challenges.
Collaborate with product owners, product design and technical leads to define and prioritize the program roadmap, aligning initiatives with business priorities.
Owns program management for delivery of products for the product team(s), including solutioning and dependency management.
Collaborates on the coordination of release schedules, product delivery, and resolving technical roadblocks faced by the team.
Use strong program management, organizational and leadership skills to facilitate effective, collaborative Events Product, Product Design and Engineering team meetings.
Collect, analyze, integrate, and maintain key cross functional deliverables (e.g., project plans, change management plans, migration schedules, resources, etc.).
Define and track key performance indicators (KPIs) to assess project performance and drive data-driven decision making.
Define and manage critical path activities and anticipate bottlenecks that may impede the completion of milestones.
Negotiate tradeoffs and drive solutions balancing business and technical constraints.
Facilitate project risk management activities including but not limited to identification, assessment, and mitigation.
Identify deviations from approved project plans and manage resolution including escalation through defined forums.
Work with Product, Engineering and Product design to define and track requirements and ensure appropriate verification for delivered solutions.
Interfaces with Technical Program Management team on an ongoing basis to identify best practices and manage expectations.
Collaborate with Technical Program Managers across Virtuoso to identify and implement agile and Kanban best practices.
Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation, or education.
Assumes additional responsibilities as assigned.